How Snapper’s CEO said ‘No’to Wal-Mart

  • August 01, 2006

When he acquired high-end lawn mower manufacturer Snapper in 2002, CEO Jim Wier’s lowest-priced machine sold for about $350. Because Wal-Mart also sold six other...

Mary Kay: putting on a happy face

  • August 01, 2006

Mary Kay Ash was devastated after her husband died. But the cosmetics queen had a big conference coming up, so she did what she’d always done in the face of...

Stop ex-employees from stealing your customers

  • July 24, 2006

A key employee jumps ship to work for your competitor. Over the next several months, you lose some of your best customers to the competition. Unless your former employee...

How to handle employee recognition?

  • July 21, 2006

Question: My company has never had an official, organized system for presenting any type of employee recognition. But now, we are recognizing two employees at the same...

Basics from the Law of the Edge

  • July 01, 2006

Professional football teams are fairly evenly matched. What makes the difference between winners and losers is leadership. John C. Maxwell calls it the Law of the Edge,...

Managing your average performers

  • June 01, 2006

Studies show that nearly all the time most managers spent on "people work" is divided between their best performers and their worst ones. The people in the mid­dle...

When someone dies, lead the survivors

  • May 01, 2006

An employee’s death can leave your people tumbling through grief, denial, confusion, rage, guilt, shock and more. Grief Steps author Brook Noel observes that...

The pillars of Army leadership

  • May 01, 2006

In 1973, the U.S. Army training manual outlined a leadership philosophy called “Be, Know and Do.” Over the years, a number of leaders have credited that...

Rudy Giuliani’s 6 leading principles

  • May 01, 2006

When former New York City Mayor Rudy Giuliani spoke at a conference hosted by the Center for Creative Leadership last year, he named six essential qualities of great...

Marcy Blochowiak on empowerment

  • April 01, 2006

Someone once advised Marcy Blochowiak, head of the Georgia-based financial services marketing firm World Financial Group, that she would have to lead herself before she...

Ways to boost employee morale

  • March 31, 2006

Question: First of all, let me thank all of those who have given me advice in the past. My frustrations have finally been solved. All this time, I thought no one cared...

Jerry Lewis on taking criticism

  • March 01, 2006

In 1953, Dean Martin and Jerry Lewis played London’s Palladium, the first appearance in England for what back then was America’s top entertainment act. The...

Three components of strong leadership

  • March 01, 2006

Leaders run a high risk of burnout as they move from one real-world challenge to the next. Stay strong by realizing that you need to continually learn and grow in three...

The Wall Street hustler who never retired

  • March 01, 2006

When John H. Slade died, one obituary made a telling error in saying that he had worked at Bear Stearns for “seven centuries.” Actually, it was only seven...

Behold GE’s 5 growth-leadership traits

  • March 01, 2006

For a while now, General Electric’s top dogs have been studying companies they admire, like Dell and Toyota, seeing how they do things and trying to figure out...