Recall names with Look, Snap, Connect

  • January 01, 2006

Never forget a person’s name again. Sound like a pipe dream? Not if you use Gary Small’s Look/Snap/ Connect technique. “The major reason we forget...

Charlie Weis keeps his word

  • December 01, 2005

Notre Dame University football coach Charlie Weis met in September with a very sick 10-year-old named Montana Mazurkiewicz. Weis asked the boy if he could do anything...

China’s K’ang-hsi: a leader’s leader

  • December 01, 2005

K’ang-hsi, who ruled China from 1661 to 1722, was a formidable leader who held direct authority over courts, infrastructure, military defense and nearly...

How to practice ‘small-L leadership’

  • December 01, 2005

Even if you lack formal authority, you can still practice what business professor and researcher Robert E. Kelly calls “small-L leadership” by bringing...

Don’t feed the ‘alpha pup’

  • December 01, 2005

Can’t follow what the younger members of your staff are talking about? Here’s a quick sampling of business buzzwords:

The dangers of hasty decision-making

  • December 01, 2005

In his latest book, Why Decisions Fail, scholar Paul C. Nutt analyzes 15 disastrous courses of action, from Ford’s defense of the flammable Pinto to...

When is employee insubordination protected?

  • December 01, 2005

Issue: If an employee believes a boss's order is illegal, she can refuse to do it. And you can't punish her for that defiance. Risk: You could run afoul of ...

Bobby Jindal: hands-on wunderkind

  • November 01, 2005

Bobby Jindal has a leader’s credentials. At 20, he graduated from Brown University. At 24, he headed Louisiana’s health department. Now, at 33, he’s...

Employee devotion grows from trust

  • November 01, 2005

Most leaders think they need to flaunt some grand vision to win over employees, but it ain’t necessarily so, says Tom Davenport, author of Human Capital.

What separates leaders from followers

  • September 01, 2005

People are afraid to become leaders because the role demands visibility and vulnerability. Even people already in leadership positions often shirk the essential part of...

Abe Lincoln’s emotional strengths

  • September 01, 2005

Mocked as “a third-rate Western lawyer” and a “fourth-rate lecturer,” Abraham Lincoln turned out to be a political genius: not because...

Harvey Mackay’s 6 rules for dealing

  • September 01, 2005

Mackay Envelope Co. CEO Harvey Mackay built his empire by negotiating strategic deals … with paper makers, printers, suppliers. Nearly everything he built...

Manager’s Checkup: Do you expect excellence?

  • September 01, 2005

When you think of your people as winners and treat them that way, they are more apt to rise to those expectations and be competent, productive and self-starting. Are...

Business Entertainment

  • August 22, 2005

All work and no play can make Jack (or Jill) a disgruntled employee or client. So, you may decide to treat some of your top customers or valued employees to an outing as...

Queen Elizabeth II: Duty over all

  • August 01, 2005

Sometimes, a leader’s duty is simply to ensure the institution’s survival. In the case of Queen Elizabeth II, her duty is to preserve the British monarchy,...