Mandatory EAP referral is legal

  • March 02, 2007

Q. In a previous issue of HR Specialist, you said that employers can’t force employees to visit a psychologist. Our Internet policy says that if we find employees...

When is employee insubordination protected?

  • December 01, 2005

Issue: If an employee believes a boss's order is illegal, she can refuse to do it. And you can't punish her for that defiance. Risk: You could run afoul of ...

10 ‘don’ts’ of employee discipline

  • July 01, 2005

Leaders have tremendous power to inspire and encourage, but some techniques actually undermine performance. Here’s Samuel Spitalli’s list of 10 no-nos:

Convey displeasure, not disgust

  • November 01, 2001

Neil Patterson lost it. Fed up with his employees’ poor effort, the CEO of Cerner Corp. wrote an e-mail to senior managers that read, in part, “Hell will...

Manager’s insubordination wins protection

  • August 01, 2001

Jane Foster had a tough decision: Follow the Americans with Disabilities Act (ADA) or follow her boss's orders. She went with the ADA and got fired. But a court has...