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Admins

For admins, the work never ends. Administrative professionals fill key office management functions every day – tasks that go unnoticed (until they’re not done).

Admins are the unsung heroes of the workplace – the glue that holds an office together. Every week should be Administrative Professionals Week!

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Ditch fears of public speaking and learn how to speak up in office meetings.

5 ways to rise above and beyond the expected

THE LAW. No one is immune from jury duty. Even Supreme Court Justice Stephen Breyer was called for duty
in his Massachusetts hometown. Al-though Breyer was dismissed from the pool, ...

To keep hiring from stealing too much time from your boss's day, offer to interview promising candidates by phone before you set up an appointment.

"Jean" had been battling with an executive secretary at admin meetings but felt ambushed the morning she was accused of timecard fraud.

Issue: When does FMLA leave begin? How soon do you need to notify employees on leave? Benefit: A new court ruling clarifies that those 12 weeks begin with the first ...

To squeeze the greatest value from every penny you spend for your organization, look beyond just purchases to save money.

Under the Family and Medical Leave Act (FMLA), eligible employees can take up to 12 weeks of job-protected, unpaid leave. When do those 12 weeks officially begin? A new court ruling ...
Issue: Can a small organization point to its size as a valid reason to deny jury-duty leave?
Risk: State law exemptions won't necessarily protect you from this type of lawsuit. ...
Issue: As outsourcing grows and gains popularity, you need to prove your value to the organization.
Benefit: Protect your job and build a reputation as a "big-picture" ...
A federal district court tossed out a case brought by an office manager who claimed she was harassed during her pregnancy and fired eight months after she returned to work. Reason: ...
To protect employee exemptions from overtime, make sure your sick leave policy defines which classifications would not be subject to pay deductions. In 1997, the U.S. Supreme Court said employees ...
I’m an office manager. We have 52 employees here. Of that population, six smoke. We allow them to take cigarette breaks, but the time they take for these breaks exceeds the time they’re allowed for breaks in a day, thus frustrating nonsmokers.
Jane Foster had a tough decision: Follow the Americans with Disabilities Act (ADA) or follow her boss's orders. She went with the ADA and got fired. But a court has ruled ...
When a medical supply company reorganized its sales force, it rated existing employees on a "matrix" of skills. Although Deborah Goosby had won several sales awards, she was put in ...
Vendors, customers and employees had complained about Jane Sturdivan, a 59-year-old office manager. But her fate was sealed when a 24-year-old office accountant ...
Q. How do I make my boss realize the volume of work he expects me to do? He knows I work 12 to 14 hours a day.
You know you’ve got a great team when employees act selflessly to make others look good. If they spread credit around and coach each other to improve, then it’s clear they measure their success as a high-performing unit, not as lone wolves out to prove something.

But one obstructionist can ruin an otherwise great team. An individual who prefers to withhold information, hinder investigations or sabotage team projects can undermine any gains you’ve made in encouraging trust and collaboration.
Larry Stupski served as vice chairman of Charles Schwab & Co., a discount brokerage firm known for its innovative products and service. Now retired, Stupski is chairman of Jobs for California Graduates, a nonprofit mentoring program for disadvantaged youth. Stupski is living proof that it pays to find a wise, insightful guide to help you sharpen your skills and chart a successful career path.
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