Are you as organized as Bill Gates?

  • January 05, 2010

Microsoft chairman Bill Gates uses digital tools to get things done. No surprise there, but are you using any of his top tactics?

Any pointers on ‘filing etiquette’?

  • July 31, 2009

Question: “I supervise a clerical worker in my department. She has difficulty knowing where to file folders with only initials or those that begin with a numeral,...

How long should we retain employee files?

  • June 01, 2009

Q. How long after employees have left should we retain their files? And if we shred the files, do we have to keep a record of employment date, termination date and any...

Crawling out from under work overload

  • October 18, 2008

Recently, an admin wrote on our online forum ( that she felt swallowed whole by her job, doing work that had originally been spread among five...

What’s on your desk? Yes, it does matter

  • October 07, 2008

To some, a desk filled with personal photos and Beanie Babies is unprofessional, not to mention distracting. For others, it’s a healthy way to add a personal...