Any pointers on ‘filing etiquette’?

  • July 31, 2009

Question: “I supervise a clerical worker in my department. She has difficulty knowing where to file folders with only initials or those that begin with a numeral,...

How long should we retain employee files?

  • June 01, 2009

Q. How long after employees have left should we retain their files? And if we shred the files, do we have to keep a record of employment date, termination date and any...

Crawling out from under work overload

  • October 18, 2008

Recently, an admin wrote on our online forum (prapforum.typepad.com/) that she felt swallowed whole by her job, doing work that had originally been spread among five...

What’s on your desk? Yes, it does matter

  • October 07, 2008

To some, a desk filled with personal photos and Beanie Babies is unprofessional, not to mention distracting. For others, it’s a healthy way to add a personal...