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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Your team will perform best when you trust its members to perform on their own. Don’t just hand people a project. Make sure they can positively answer these questions.

For rock climber Tommy Caldwell, leading sometimes involves stepping back and withholding judgment—even when he disapproves of a teammate’s behavior.

You can’t mediate every conflict between employees. You need employees who can manage conflict themselves, so during interviews, ask these questions to determine if job candidates are equipped to do so.

No manager wants to come across as Scrooge, but all of the interruptions to “business as usual” during the holiday season can make any leader not so jolly.

The goal of mediation is to help both sides work out a solution they can live with. Here are some do’s and don’ts to follow when you set up a mediation session.

Employers of all sizes have increasingly allowed staffers to work from home on a full- or part-time basis. But now some big corporations are changing their mind.

Give more information than your employees may need ... Keep chairs open ... Do a double evaluation

It’s nearly inevitable that you and your team will deal with a change in business strategy, roles or responsibilities at some point. Here are some ways all managers can help their teams remain focused.
Horst Abraham, 94, coaches top athletes. From his experience as a ski instructor, he has noticed that champions focus on their flaws rather than deny them.
An executive at a healthcare company, Adam Rosenfeld found himself supervising a skilled but unhappy staffer, Joan. Despite his efforts, Joan continued to struggle during meetings. An introvert, she often remained too quiet as participants monopolized the floor and derailed the agenda.
Hiring managers need to recruit with care. But when you’re running a startup with global ambitions, every hiring decision can make or break the company.
“Play the long game. Think about whom you’ll need to hire so that when you’re in a pickle, you’ve already contacted those people who can connect you to top candidates.”
Smart managers know that recognizing employees leads to increased morale, improved engagement and strengthened loyalty. And while showing appreciation in one form or another should be standard all year long, the holiday season provides an especially good opportunity to thank workers for their services.
Don’t force shy employees out of their shell. Follow these tips instead.
When tough-as-nails Hunter Harrison became CEO of railway company CSX Corp. in March 2017, the stock soared. That’s because Harrison, 72, has a track record of impressive turnarounds—taking underperforming railroad com­panies and boosting their profits.
It’s been a long year, but there’s still a ways to go. If your team is feeling worn out, follow these tips to breathe some life back into employees, and finish the year strong.
Encouraging people to step out of their comfort zone is one way to help them to develop and grow. However, you don’t want to set them up for failure. Follow these tips to challenge people the right way.
Given that recent research by the Society of Human Resources Management indicates just 38% of employees in the United States are very satisfied with their job, there’s a good chance your employees may be unhappy at work—despite what they share verbally.
As a junior at the University of Florida, first-team All-American Abby Wambach attended a coveted camp for the nation’s best under-21 soccer players. At the camp, she played against a women’s professional league and performed well. Or so she thought.
Grant employees autonomy and you free up time to focus on your priorities. However, just make sure your employees are capable of self-managing—that is, they have the willpower and mastery to take control of their own work. Follow these tips.
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