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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Employers in a union environment may think that all employees have to follow the collective bargaining agreement to resolve discrimination claims. But if that process is tainted or woefully inadequate, employees can sue under California’s Fair Employment and Housing Act instead ...

If, like many employers, you require arbitration to settle employment disputes instead of allowing costly court fights, be aware of a new danger. The 11th Circuit Court of Appeals recently clarified that an employee’s refusal to sign an arbitration agreement when he already has a pending EEOC complaint is protected activity. Firing such an employee for refusing to sign is retaliation ...

Sometimes, it may feel like everyone in HR is walking on eggshells, especially when it comes to disciplining employees who say they have disabilities. It doesn’t have to be that way—if you have a comprehensive employee handbook and consistently follow it ...

You're a role model to your employees, whether you realize it or not. They look to you for cues on how to act, think and lead.
From the moment your employees arrive at work, they should know exactly what's expected of them and what they need to do to excel. Your job is to tell them.
Recognizing people for their superior work helps breed excellence. But some "glory hounds" thrive on public praise.

Workplace bullying has existed for as long as mean people have worked alongside others. Only recently, however, has it emerged as an issue for the courts to handle — it's now a significant liability hazard for employers. Here's how to institute a "no-jerks" rule at work that can help stop bullies.

Two managers at Dynamics Research brought a wage-and-hour class-action suit under the Fair Labor Standards Act (FLSA) and Massachusetts law. The company asked the court to throw out the class action because it said it had a “Dispute Resolution Program” that required arbitration and disallowed class-action suits. The managers said the way the company instituted the dispute resolution process made it invalid ...

The National Labor Relations Board has concluded that employers are free to forbid employee use of their systems for “nonjob-related solicitations.” The long-awaited decision says that an employer has the right to restrict use of its e-mail system based on its property interest in the computer equipment ...

While workplace bullying certainly has existed for as long as mean people have worked alongside others, only recently has it emerged as an issue for the courts to handle. As awareness of “workplace bullying” arises, so does potential litigation and liability for employers ...

Long-term goals may drive your organization, but most employees don't really care about what's to gain in five years. They would prefer to make a short-term sacrifice to win a short-term reward.
You've heard it for years: Effective managers instill passion in their employees. But the big question is, "How?"
Research by Simon Baron-Cohen, a professor at England's Cambridge University, finds that men are wired to be better "systematizers" while women are better empathizers.
The job of a front-line manager is to get other people to do their work. But sometimes, there is something to be gained by doing the work yourself.

Alternative dispute resolution—or ADR—has many proponents and detractors, but one Indiana attorney has devoted his practice exclusively to a biblically based ADR. Bill Blew, based in Fishers, uses a dispute resolution system developed by Montana-based Peacemaker AE Ministries ...

In 2001, Accenture and Carnegie Mellon studied the specific characteristics of top-performing outsourcing relationships. How well do your outsourcers stand up against these nine criteria?
You can't expect to keep political talk out of the workplace, and you likely wouldn't want to. But the wrong kind of talk--on any number of sensitive topics--can cause tension and hard feelings.
Talented, high-energy employees can deliver spectacular results. They can also irritate other employees, be generally disruptive, and undermine your authority.

Are you overpaid, underpaid or in the right ballpark? A new survey of 88,000 HR professionals provides average compensation levels for dozens of HR positions. Plus, it highlights an important trend--incentive compensation is growing more common in the HR world.

William Filene was born into a poor family in Poland in 1830. He started out in America with a store the size of a small bedroom. But he kept building until he had one of the most successful retail chains in American history.
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