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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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When your actions frustrate employees, it lowers their productivity, morale and motivation. That ultimately hurts the bottom line, so you should do everything in your power to avoid annoying them. Here are five things you should stop doing now.
It's the flaw nobody really thinks they have—an inability to delegate effectively. Here's how to do it right.
Grazer, 64, has learned over his three decades in the film business to avoid acting bossy. He has found that telling people what to do risks triggering their resistance. That’s why he prefers asking questions rather than issuing commands.

No one likes to hear that they are failing at their job. However, if you consistently face problems with employees—whether that is poor performance, bad attitudes or even insubordination—you might be the problem. Here are three signs that indicate you need to overhaul your approach to employees.

When you oversee hundreds of employees, it’s tough to ensure they all understand the organizational mission. That’s why you need to personalize your communication so that it sinks in.
It’s hard enough to effectively communicate with the people you see every day in the office. So how do you do it when your co-workers are spread across the globe? Use this advice.
It’s worth pulling alongside drifting employees to discuss how to get more wind in their sails. Here’s how to do it.
Without realizing it, you may be reacting to good per­­form­­ance in ways that discourage employ­­ees from repeating the achievement.
The problem for many managers who are hesitant to allow telecommuting is that they have no way of knowing if employees are actually working. Follow these tips to ease that concern.
Furniture retailers took a hit in 2009 when the economy fizzled. As competitors scraped to survive, Art Van Furniture—a Michigan-based regional chain—hired Kim Yost as CEO to help it weather the storm. Yost hit the ground running.
When employees are at each other’s throats, it’s natural not to want to get between them. As tempting as it is to ignore it, it is, however, part of your job to address destructive conflict. Here’s how.
Employee insomnia results in 11.3 days of lost productivity per year, according to Harvard research. Here's how to help employees eliminate some of the stress that causes them so many sleepless nights—and protect your organization’s productivity.
Brennan Mulcahy takes an old approach to sell a new product: His sales force goes door-to-door to sign up customers.
Sometimes, even our most talented employees meet with failure. Here are five steps to take to keep productivity humming.
Researching and selecting new technology for an organization takes a great deal of time and money. If your employees aren’t using equipment, software and applications provided for them, they could be riling the powers that be.
"Erica's been cutting out early every Friday," comes the whisper in the break room. Managers don't have time for this sort of pettiness—here's what to do about it.
Asked for the best ways to motivate her workforce, Cheri Beranek, CEO of ­Minneapolis-based fiber connectivity company Clearfield, says you start by listening and end by celebrating every success.
If your organization has a gossip problem, here are three ways to get rid of it.
Should you fight at work? Man­age­ment gurus Jack and Suzy Welch think so, as long as “the conflict is a means to an end and the end is a better decision.”
When employees’ performance, be­­hav­­ior or attitude has you concerned—or prepared to hand out pink slips—take a step back. Often the problem has more to do with bad job fit than bad employees. Here are signals that you have assigned the right people to the wrong jobs.
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