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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Being a fantastic listener can have a downside.
Announcing a policy change ... Make a good first impression
If employees are totally blindsided by poor reviews or terminations, they are much more likely to file lawsuits. But if workers receive coaching and progressive discipline, they’ll see the bad news coming a mile away, and they’ll have little reason or motivation to play the legal card. Follow this seven-step method whenever giving negative feedback:
Surround yourself with people who are smarter than you. The return on investment will be extraordinary.
Make your internship program a win-win for both the intern and your company.
Stop chronically negative people in their tracks with these phrases.
Do you know when your team members are happy — or not? Here are some quick ways to gauge the level of your team’s satisfaction.
When Leonard Nimoy agreed to direct “Star Trek III,” he faced a dilemma. For years, he had worked alongside William Shatner and other Star Trek cast members as a fellow actor. But in his debut as director of a movie, he was suddenly thrust into the position of overseeing his former peers.
Before you confront a rude person, devise a sound strategy.
Sooner or later you’re going to have to deal with an employee who broke something. Here are some guidelines for your initial response.
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