Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
Prepare for the next crisis— or opportunity—by employing “active waiting”:
Short-circuit team paralysis by empowering more people throughout the ranks to make decisions on their own
Maintain your effectiveness as a leader by resisting the temptation to
flatter people, withhold information, lie or exaggerate past successes
Encourage “break the mold thinking” by asking team members to interview
10 people outside your organization about the challenges you’re facing
Break a negotiation deadlock by saying “In other words …,” then restating the other person’s position.
Make better decisions by devoting more time to understanding the viewpoints of those who don’t agree with you
It remains an irony and a mark of Chief Joseph’s leadership that,
although he carried no authority over anyone except his own small
tribe, everyone considered him the great chief of the prosperous
Northwest tribes known as the Nez Perce. Through broken treaties and broken promises, Joseph still stands as an icon of bravery, compassion and leadership.
During its Golden Age 2,500 years ago the city/state of Athens created
democracy and produced some of the greatest art and architecture in
history, yet could rise to military excellence when threatened. Here are some ideas for leading your organization toward that kind of durable greatness:
In 1953, Dean Martin and Jerry Lewis played London’s Palladium, the
first appearance in England for what back then was America’s top
entertainment act. The Palladium audience loved them … except for a few anti-American
demonstrators in the balcony, who booed. The next day, several British
papers carried headlines that read, “Martin and Lewis Booed.”
Sure, you want a hard-charging successor to continue your work. But you also want someone who leads with compassion and loyalty to
someone other than himself. You don’t want a narcissist succeeding you. Run your protégé through this gantlet to see how he scores on the narcissist scale.