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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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On Dec. 4, 2003, The New York Times ran Katharine Sergava’s obituary. Unfortunately — at least for the Times — Ms. Sergava was alive and living in Florida at the time.
Earn people’s trust by asking them to describe their activities, using simple who, what, why, when and how questions like these:
Baseball giant Roberto Clemente could be irascible with the press, but he merely shunned pretense. Aside from his prowess as a Baseball Hall of Fame outfielder for the Pittsburgh Pirates from 1955 until his death in 1972, Clemente served as a leader on and off the field.
Many managers are too busy “doing their jobs” to worry about keeping their best people. Well, they should worry.
With about 10 percent of professors at top U.S. business schools now hailing from India, a new, Eastern feeling has started wafting through the American marketplace.
Afraid that seeking advice will make you look weak? Here’s the case study of a guy who needed advice, sought it and put it to work:
The leadership styles of college basketball coaches Bobby “The General” Knight and Mike “Coach K” Krzyzewski couldn’t be further apart.
It’s something you’d use only rarely, but asking for a vote of confidence is one arrow in your quiver of leadership tactics.
Energize your people by helping them connect the dots
Henry Kissinger, one of the greatest negotiators of our time, once said: “Effectiveness at the conference table depends on overstating one’s demands.”
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