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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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If you have an uncooperative employee, the following guidelines can help you resolve the problem.
If you fall into any one of these categories, you are likely making people downright miserable at work.
What happened when one executive dared to crowdsource the solution to a business problem? Resentment among the staff—and an actual solution.
While it’s often tempting to instinctively defend your manager, that’s a risky gamble. Misplaced loyalty can get you into trouble.
Micromanaging employees lowers their morale and productivity, while also eating up too much of your precious time. It is a habit you need to break. But how do you know if you are a micromanager? If you regularly say the following, you’re likely one.

If someone doesn’t mirror your preferred communication style, it’s tempting to label that person a poor listener. You may look for ways to avoid working with that individual. Yet in many cases, two people with mismatched personalities can still collaborate well. Jessie Kahnweiler learned that lesson.

It may surprise you that the first item on the list of ways to get people to come to work more often is to encourage dissent. 

Leading employees who have a greater level of expertise in certain areas than you has its challenges. After all, you can feel insecure, and they can resent having to answer to a supervisor who isn’t on their same level. Follow this advice.

It’s a common scenario in the workplace: An ongoing dispute between two employees. Left unchecked it can split your whole unit into factions. And your workers may be looking at everything you do in terms of which side you seem to favor. Here are some guidelines that can help you address employee conflicts in a positive, effective manner.

Everyone thought he was crazy. In 1984, Phil Knight took a huge risk by spending heavily on an endorsement deal with a then-unknown college basketball star. But Knight, who co-founded Nike in 1971, sensed the charisma of a star-in-the-making and jumped at the chance to sign him.

There’s something about giving orders that makes most of us slightly uncomfortable if not downright queasy. But sometimes a situation makes it necessary to give a direct order to an employee and know that it will be carried out. Here’s how.

We  often think of “discipline” as “punishment.”  But it means more than that. Webster’s New World College Dictionary defines it as “training that develops self-control, character, or orderliness and efficiency.” Keeping this definition in mind can help you separate the myths about discipline from the realities.

The United States has several expedited screening programs for frequent fliers, and now’s the time to apply for one, says Zachary M. Seward, vice president of product and executive editor of Quartz. Check out the benefits of each of these four programs.

On Jan. 29, 2003, an explosion destroyed a West Pharmaceutical Services factory in Kinston, N.C. Along with six deaths and dozens of injuries at the plant, the resulting fire burned for two days. Donald Morel Jr., West’s then-CEO, was returning to the Philadelphia area from a business trip to New Jersey when he received the news. Morel rushed home, packed a bag and chartered a plane ...

"Our generation wants to feel like they’re a part of something and participating in a bigger success, not just clocking in and clocking out," says this 29-year-old leader. What's his key to attracting great people?
Here’s what all leaders should know—and take special note of two eye-opening statistics.
Success coach Robin Sharma counsels some of the most prosperous people in business. Here are seven of their secrets.
With 1 in 3 workers now over the age of 50, and a “brain drain” coming in which there are simply not enough younger people to fill jobs vacated by retirement, the time is now to boost older employees to maximum productivity as they segue slowly out of the company.
In the 1970s, executives favored a technique called SWOT analysis to think strategically. But SWOT is now outdated, and there's a more reliable way to devise strategy.
In her recent webinar, Marie McIntyre, Ph.D., outlined for the audience the most bone-headed mistakes leaders and managers make when it’s time to shake things up.
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