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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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If you have to deal with an impatient employee who may be more focused on the next job than the current one, here’s what you can do.
Here are Morey Stettner’s simple action steps so that one day—hopefully no time soon—we can be of immense value to a staff searching for answers and comfort.
Even your best employees have communication habits that get under your skin. Follow this advice on how to respond—and put an end to these annoying communication gaffes.
If you lead in any capacity, providing employees feedback is one of your most important jobs. But are you actually good at it?
Could permitting employees to take a short nap re-energize your workplace? The National Sleep Foundation touts that 20–30 minutes of shut-eye can improve mood, alertness, and performance.
The “Monty Hall problem” became the subject of essays, papers and even books as an example of supposedly clear truths becoming anything but upon closer inspection.
Becoming a parent obviously changes one’s personal life. However, the effects of such a monumental event often extend beyond the home front and into the office.
Your personal brand is the qualities that make you … you. It’s your reputation and what sets you apart from others. To build a strong personal brand, focus on these three areas.
If you haven’t found the time in a long while to review your people’s performance, should you just forget about it? Not at all, but as you embark on long-overdue appraisals, keep these points in mind.

Q. My efforts to motivate people are not doing so great, and I have a feeling what would work better is a bit of showy exuberance, or a fiery display of some kind to break the calm around here. How can something like this backfire?

Jeannette Rankin, the first woman elected to Congress, served two separate terms during the years our country entered world wars. Many of her cutting-edge ideas became accepted, but many were still considered radical.
Bullying is not conflict or simple acts of incivility, it is ongoing and pervasive abuse that causes stress, anxiety, and depression, which leads to health conditions such as high blood pressure and heart disease.

Q. I don’t have time for ramblers who fail to edit themselves. How do I express to someone that the clock is ticking on my attention span?

Increased workloads … tighter deadlines … fewer resources. All of these have conspired to put a premium on employees’ ability to remain focused on the details of their jobs. Here are five free or low-cost sources designed to measure and improve attention to detail.
Like it or not, your people must be able to adapt to new circumstances. Here are some tips to help you make it easier for your employees to swallow that inevitable change.
Need a quick jolt of leadership adrenaline? Check out these stories of four famous people who came within a whisker of losing it all ... or never making it big in the first place.
The résumé of Kevin Turner, who spent 11 years as chief operating officer of Microsoft, didn’t really mesh with the demands of the world of hedge fund Citadel. And he became an example of a leader who can’t necessarily walk into the boardroom of his choice and dazzle in a different culture.
Here are three ways to build an online identity.

Staff look tired and dragging their feet? Here are the causes and cures.

Major problems can erupt when supervisors have to manage people they just don't get along with. Smart managers defuse that tension by focusing on tasks, projects and results—not personalities.
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