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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Determine what you can (and can’t) manage when employees ‘go at it.’
Rob Wilson is president of Employco USA, a human resources outsourcing firm based in Westmont, Ill. An employment expert, Wilson and his team help companies manage a range of HR Functions.
Jim Estill is CEO of Danby, an appliance manufacturer based in Canada. He’s also willing to take a stand on issues outside of his job.
Do your comments during performance appraisals always hit the mark?
Physical violence is dangerous, disruptive and can involve companies in expensive lawsuits if employees—particularly bystanders—are injured during a fight.
Know when to step up—and when to step back.
If you’re too eager to reach consensus in a meeting, you might limit debate and dismiss divergent views.
In 2007, Scott Harrison founded a nonprofit to fund water projects in the developing world. Within six years, he raised over $100 million.
If you micromanage your employees, this is what they’d love to tell you—but likely won’t.
As CEO of Blockbuster in 2004, John Antioco headed a retail giant. The $6 billion video rental chain earned 60% profit margins with 60,000 employees. But six years later, it went bankrupt.
There’s a big difference between an organization that’s leadership-centric and leader-centric. And it all depends on you.
“Would you lead this project?” It’s no surprise that these words can cause anxiety.
Use these tips to draft an employee survey that provides you with information you can use.
As PepsiCo’s chief operating officer in the early 1990s, David Novak sought to strengthen his bond with frontline employees around the world.
If you are a leader, steer away from these phrases.
Follow this advice to motivate these five different workplace types.
Loyalty is often a big motivator for employees. A feeling of belonging can lead some to put forth just a little extra effort toward accomplishing team goals.

Retired NFL quarterback Donovan McNabb credits his parents, Wilma and Sam, for instilling in him the ability to lead despite adversity.

Can even an entirely virtual company can keep its people at full productivity?
I found this month’s winner of our Worst Communicator Award while watching an interview with Kevin Hillstrom, CEO of MineThatData. No, it’s not Kevin, and he doesn’t name the culprit, so I’ll simply refer to the person as “CEO.”
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