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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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When the situation involving Wells Fargo wrongdoings escalated in September 2016, CEO John Stumpf remained below the radar.
One powerful way to extract your team members’ best ideas, suggestions and efforts is to conduct a problem-solving meeting based on a definite agenda and guidelines.
Personal insecurity can rob you of leadership, but it’s hard to recognize because it often hides in a blind spot.
This month’s Best Communicator Award goes to a trio, drawn together by unfortunate circumstances.
Despite high-profile examples to the contrary, it still behooves you to be careful when you or your employees use Twitter.
As recently as 2014, Cleveland Indians pitcher Corey Kluber said he was never—not ever—recognized outside northern Ohio.
Stuck with formal performance evaluations? Put a positive spin on a tired system.
This hypothetical could be construed in court as harassment.
Part of what makes Dexter Fowler such a leader is his understanding that his heroics in Game 7 of the World Series were not the end of it—only the beginning.
“You have to earn the privilege to lead.”

As an executive coach, I was working with Phil, director of finance for his company. He shared frustrations he was having with one of his staff accountants, Melinda. “She gets defensive so easily,” he said. “I have trouble speaking with her about performance issues.” I suggested we do a role play...

It’s not the hiring that’s the flashpoint for a lawsuit filed against the company, it’s the rejections.
The best leaders engender trust and come across as straight shooters who seem comfortable in their own skin.
In 1972, Phil Knight’s entire career boiled down to his performance at a Chicago trade fair.
Yes, your door is always open to your employees. But you shouldn’t tolerate a steady parade of workers into your office looking for answers to every little problem.
Timing is everything when you’re trying to persuade someone.
At Facebook, Mark Zuckerberg adopted an unusual motivational strategy from the start. Rather than prod employees to excel, he and his co-founders left them alone.
Who are they, and what does that mean for your workplace?
Sometimes it’s harder for female CEOs to rebound from mistakes than it is for men.
Don Newcombe remembers how Robinson framed the challenge facing African-American baseball players.
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