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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Not everyone is a brilliant orator, but it only takes a few words—precisely timed and honestly delivered—to truly command attention and respect. Here are eight phrases totaling less than 40 words. Use them and you'll stick in people's minds long after you've left the room.
For a quick look at the way your people feel, ask them to answer the following.
In 2013, Nike flubbed a meeting to renew its sponsorship contract with Stephen Curry.
Are you drowning in work, but not confident that you can delegate high-priority or important work to your employees?
In March 2015, Marvin Ellison addressed 1,000 J.C. Penney store managers. They didn’t know him well; he had arrived at Penney just three months earlier as its president after a successful career at Home Depot.
Everyone tries to “lead by example.” But what exactly are you supposed to do to model the best behavior?
Dan Kenary was in a bind. He co-founded his craft beer company, Harpoon Brewery, with Rich Doyle in 1986, and they always got along well.
Studies show that most successful teams have a psychologically safe environment, which simply means co-workers can trust each other.
When you talk with employees about their performance reviews, beware of using common phrases that can unintentionally communicate the wrong message, or come across as too negative or personal. Certain phrases can kill employee morale, weaken productivity or open up the organization to a discrimination lawsuit. Avoid the following phrases...
Sean Rad typifies the young, impatient, cocky CEO. The 29-year-old co-founded Tinder, the fast-growing dating app, in 2012.
Making service calls; Building for the future; Discarding bad habits
New managers face a number of challenges, but which is the most daunting?
While no one likes to be told they are failing to meet expectations, an accurate evaluation is crucial to the success of any employee.
Suppose one person on your team constantly speaks out in staff meetings, offers unrequested opinions and suggestions, comments on other people’s statements, and generally interposes himself between you and everyone else on your team.
Elizabeth Blackwell, born in Britain and raised in America, was the first woman in the United States to earn a medical degree.
When Roger Crandall became CEO of MassMutual in early 2010, he had spent 22 years at the life insurance company impressing his managers.
Cerebral executives pride themselves on their objectivity. They like to think that they can push aside emotion and confront challenges with fact-filled clarity.

Once you snag that gig of a lifetime, with a compelling mission and great staff, you may discover that the leader who came before you ranked right up there with God. Here’s how to deal with it.

Upon becoming CEO of Ford Motor Co. in 1999, Jacques Nasser sought to change the culture of the struggling automaker.
A company's mission statement needs to focus the energy of everyone in the organization. Here's a five-point approach to creating an effective one.
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