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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Well-written performance goals help energize employees and point them in right direction. But some managers and HR pros have trouble finding the right words. Here are 10 phrases to adapt, from 2600 Phrases for Setting Effective Performance Goals by Paul Falcone.
Different employees crave different things from their managers. Here’s practical advice you can give the bosses in your organization. You’ll help them focus on the managerial qualities that matter most to employees—and forget about the window dressing workers don’t care about.
“Rather than try to get people to move to your preferred communication platform, go to theirs!” explains leading networking expert Ivan Misner, Ph.D.
Sometimes, we all need a little fear to remind us of what is truly important. There are three things we must remember about fear.
Turnover rates are expected to continue rising to record-high rates fueled by a number of economic, demographic and social factors. The good news for businesses is that most turnover is preventable.
“There’s a great value and power to saying ‘I’m sorry’ and ‘thank you’ in the corporate world. The first time someone apologizes or says a genuine ‘thank you,’ the whole environment shifts.”
You may dread confronting employees face to face about performance issues. But employees are far more likely to accept your critique and commit to improvement if you present those problems in a fair, concrete and "problem-solving" manner. Use these six tips as a framework to guide your discussion:
Getting applicants to sign on the dotted line requires commitment and creativity. Here’s a look at measures companies can take to boost their appeal to prospective workers.
A hand-written note wishing co-workers or employees congratulations is a powerful way to recognize the achievements or milestones in their lives. Follow these tips to write a truly meaningful one.
To be both fair and professional at work, you must strip away your biases and preconceived notions and look at all situations objectively. Murray Nossel recommends using the “What happened?” method to do just that. Here’s the gist of it.
If you feel your employees are lacking accountability, you could very well be to blame. It’s not a problem you can just ignore, so take these steps to boost accountability among all your employees.
More of your peers are finding they need to promote and prove the worth of learning programs they run. So they’re turning to the annual-report concept.
Now is the perfect time to sit down with employees, assess how far they’ve come—and determine how far they still need to go.
Q. We’re thinking of surveying our entire workforce specifically about their morale. Do you think that’s a good move, or might it come across as weak?
Listening to your employees involves more than running staff meetings and taking a few questions at the end. To maximize each encounter at work, try these four things.
The company I was working for was in trouble, and everyone seemed to know it. Bonuses stopped; goals weren’t met. People were nervous.
Here are some simple ways you can inspire employees to embrace their roles and think more like leaders regardless of their level of experience or responsibilities.
You invest a good bit of time and money on learning and development opportunities for employees at work. Make sure that the training sticks by following these rules.
Q. People can give me all the tips in the world about how to control my nerves before a speech, but they never seem to take. Want to take a crack at one?
When companies expand, very often positions are created that never existed before. Those may be a little tricky to fill because the procedures have not been fine-tuned yet by any employee. Here is some advice in trying to fill the newly minted job.
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