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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Many people who work in nonprofit organizations find themselves working alongside and supervising volunteers. When working with volunteers, keep these five suggestions in mind.
Here are some grounding managerial philosophies Jobs shared in a 72-minute speech, and how you can use them to be a more impactful leader.
Taking minutes wasn’t getting any easier for Terri Michaels, even after years of practice. Finally, she enrolled in a workshop, and things changed. Now she uses these 10 best practices.
Conflict happens in all corners of the workplace. If issues aren't settled, bad things can happen. But supervisors and managers don't need to become certified mediators to settle disputes.
Q. Now that I’m in a position of influence, I’m really trying to promote a more ethical workplace. What are the best ways to make my point about the way we intend to operate?
The summer slump doesn’t have to be inevitable. Your team can remain productive all summer long, if you follow this advice.
Do you find yourself thinking you have what it takes to accept more responsibility? Here are five things you can do to position yourself for upward mobility.
Use the following tips to maintain your emotional distance from employees’ problems, while still remaining effective.
Giving feedback is an important management task but certainly not an easy one—especially when the feedback isn’t all sunshine. Fortunately, it’s a skill that can be learned.
For a long time, I have facilitated team problem-solving sessions in the same way. It always feels like a triumph of team process and alignment. Until it suddenly didn’t.
Try this quiz to gauge your ability to handle pressure.
Mastering public relations requires a tricky balancing act. Leaders need to appear accessible to the media without revealing too much. Colin Angle, co-founder and CEO of iRobot, recently fell out of balance—and paid the price.
Be ready for Q&As when networking ... Skip the auto-signature on internal emails ... Good managers finish last
Everyone means well. Food is fun, and we all grew up hearing that we shouldn’t waste it. But what role should it play in the workplace?
Sallie Krawcheck heads up the digital investment platform Ellevest, so she knows a thing or two about having to adapt to a changing landscape at work. She offers four keys to staying ahead of a business world that always seems to be lurching furiously ahead.
Don’t make it a rule to turn the interview into a sales conference. Under most circumstances, let the candidate do the talking—and the selling—and sit back and decide if you’re ready to buy.
Just as the Major League Baseball season was starting in 2004, Boston Red Sox fans were entertained by the TV ads run by Jordan’s furniture, a favorite Massachusetts retailer.
If you’re afraid your female employees aren’t ready for the challenges ahead of them, here are some things that you can do right now to close that gap.
At West Monroe Partners, a Chicago-based management consulting firm, you can meet the Chief Executive Officer, the Chief Financial Officer and the Chief Hot Sauce Officer.
As a leader, you need your employees to accept your guidance and follow your rules, so address the behavior immediately, following this advice.
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