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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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When Robin Hayes took over JetBlue in early 2015, he imposed a series of controversial changes.
It’s simple. If you are unable to connect to people on a basic level, you won’t be a good leader.
You’ve got to talk a walk you can walk.
When you hit rock bottom, it’s tempting to cut your losses and give up, to drag out plan B and settle for something different than success. But resilient leaders find that perseverance pays off.
“I said, ‘Please tell me why we can’t do this. I’m all ears.’”
Goal-setting focuses energies, opens lines of communication and keeps everyone on track. That's where an IPP comes in.
Yemeksepeti CEO Nevzat Aydin decided to distribute $27 million of the proceeds from his company’s sale to 114 of his employees.
When a manager gets wind that someone views her as a bully, evaluating the charge oftentimes isn’t cut and dry.
Q: I’ve got a perfectly good employee with one annoying habit: He’s chronically late for meetings. I’ve repeatedly asked him why. I get excuses, not answers. I’ve started to disinvite him to meetings, but then he complains that he’s left out. Help!
Relentless curiosity has propelled Leslie Wexner’s career—and made him a billionaire.
Q: A top executive here told me, “Don’t trust Jim. Everyone knows he’s a liar.” Jim is one of our senior executives. I would never trust Jim; I figured that out years ago! I’m more concerned that the executive felt a need to badmouth Jim, his peer. Am I wrong to think less of the guy who said this?
The appeal of Robert F. Kennedy to laborers like coal miners and farm workers wasn’t based solely on ideas and speeches.
Here are some guidelines to help make the transition a little smoother.
Hiring tips from the book Work Rules! by former Google HR chief Laszlo Bock.
Don’t let problem-solving discussions dissolve into gripe sessions.
One sure sign of a seasoned manager is that she can spot a manipulative subordinate long before that person can put the boss right where the employee wants her.
Have Cupid’s arrows hit targets on your team? Workplace romances are both a fact of life and a tricky topic for managers.
Microsoft’s July Larson-Green admits she’s lazy.
Here are three keys to seeing your workers’ jobs the way they do—and to helping them like what they see.
Garry Ridge’s goal for the last 20 years has been to transform WD-40 into a global, diversified brand.
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