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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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The day of the aggressive know-it-all who steamrolls over colleagues is drawing to a close. In the future, success will belong to those who can quiet their egos, collaborate, and empathize with others.
“Despite my pressing them repeatedly to tell me why this had occurred, I never got anywhere and they stopped returning my calls... [T]wo days later I was on a plane to Tokyo to meet with the partner.”
Be honest, if your employees were asked these questions, what would their answers say about your leadership?
Your days are indeed dotted with small promises and commitments to your employees: from "I'll stop by this afternoon to give you a hand" to "drop by my office later and we'll talk about that." Here are some tips on how to keep your word.
Q. I’ve been a midmanager here for 10 years. Recently, I got a new boss who’s decades younger than me, and I’m suddenly an outcast. I’ve been treated terribly by this person, even though I’ve been supportive and made his job easier. When I asked what gives, he said, “You have to prove your relevance to me.” Outrageous!
Given the “anything goes” times we’re living in where people share far too much online, here is your annual reminder of things you should not discuss at work.
Larry Light, co-author with Joan Kiddon of Six Rules for Brand Revitalization, identifies some tips on how businesses can avoid making a mess of their brands.
Here at Communication Briefings, we often discourage you from using the latest buzzwords and jargon because they cause confusion and misunderstandings. That said, if you are going to use them, at least, make sure you are using them correctly.
Finding qualified candidates requires an investment of time, energy and money from all involved in your organization’s recruitment, hiring and training functions—but your role as a manager doesn’t really begin until after employees have completed their new-hire paperwork.
As a young manager at Johnson & Johnson, Jim Burke developed a therapeutic chest rub for children. The product launched to great fanfare—and failed miserably.
Most of us wait to end our time at a job, or our careers, until we absolutely must go. But once in a while, it’s worth imagining what it would be like to depart in midstride.
When the odds are stacked against your team, you need everyone to pull together if you stand a chance of hitting your goals. Follow this advice to rally your team.
Stop second-guessing yourself and get out a pen. After you go coolly through this checklist point by point, you’ll be ready to stand up and make that difficult call—no hesitation, and no regrets.
Your employees have job titles. And specific duties are inherent in the title. But, often, it’s not that simple. Here are some guidelines to help you keep job descriptions in line with the actual work your employees do.
“I thought about what I had seen as a manager—what worked and didn’t work—and set three objectives for the integration: we’d get past the internal politics, we’d listen to all points of view and we’d make sure our senior folks were visible in all three departments—open and accessible to everyone.”
Looking to add to your team? Scott Wintrip, author of High Velocity Hiring: How to Hire Top Talent in an Instant, offers these tips.
In the late 1800s, the U.S. Department of Agriculture under James Wilson was setting up scientific research stations all over the country. George Washington Carver put in a bid for a black research station.
When new employees join your team, they may already be feeling worried about fitting in or failing. Don’t make the transition harder on them. Instead, follow this advice.
The Chicago Cubs’ new Wrigley Field clubhouse is unlike any other in major league baseball because it’s a circle. The unusual shape promotes equality and collaboration.
When you meet someone for the first time or present at an event, follow these tips to come across as poised, professional and confident—even if you’re a nervous wreck.
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