Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
The “I’ll just do it myself” attitude you may be harboring is hurting your career and team.
Ethical lapses don’t occur in a vacuum. Usually, faulty assumptions or actions contribute to bad outcomes.
An interesting phenomenon occurs in most organizations. On day one, most employees are fully engaged as these fresh hires are excited to begin a new experience. And yet, according to Metrus Institute, engagement levels drop considerably during the first few years, and often far more than you would expect after a honeymoon period. Clearly something is going on, and most organizations need these four key actions to minimize this degradation of engagement and reboot it to formerly high levels.
These 3 simple phrases could transform your employee relationships.
In 1997, Jeff Bezos spoke to a Harvard Business School class about his fledgling e-commerce company. They urged him to sell his startup to Barnes & Noble.
Being a fantastic listener can have a downside.
Announcing a policy change ... Make a good first impression
Without trust and mutual respect, less sharing of information and more obfuscation can lead to tragically wrongheaded decisions.
If employees are totally blindsided by poor reviews or terminations, they are much more likely to file lawsuits. But if workers receive coaching and progressive discipline, they’ll see the bad news coming a mile away, and they’ll have little reason or motivation to play the legal card. Follow this seven-step method whenever giving negative feedback:
Q. I just accepted a midlevel manager job. Yesterday, I met with a senior vice president who I’ll have to work with regularly. He said, “I don’t suffer fools gladly.” I interpreted that as arrogant, especially given his pompous tone. How do you cope with fools like this?
Q. My boss refuses to let me run an internal training program. He insists on wasting money on an outside consultant because he thinks this “expert” knows more than I do. I’m furious. Any advice on what I should do next?
Surround yourself with people who are smarter than you. The return on investment will be extraordinary.
Golf legend Arnold Palmer recalled half a dozen close rounds and playoffs in the 1960s and 1970s he could have won if he’d kept the killer instinct that won him the U.S. Open at Cherry Hills in 1960.
Allowing grievances to go unaddressed can hurt employee morale and productivity.
“It’s important to question your own assumptions before you try to communicate a message to others.”
Kate Brodock, co-founder and CEO of Women 2.0, has learned a few lessons she’d like to pass on.
Texaco CEO Peter Bijur made a big decision: He agreed to sell the company to Chevron. But his response to the deal proved his undoing.
As a leader, your words carry immense weight. Even a seemingly minor comment can unexpectedly make a major impact.
Performance reviews are an excellent time to exchange important information with employees. But to be effective, there must be a genuine exchange.
“I can’t hang with the guys (I’m the boss, after all), but I also can’t seem to influence their behavior. What do I do?”