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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Your request for a favor should never assume that the request itself is a hassle. The way you ask is often the hassle.
Craig Ross was hired by a company to help its leaders innovate more effectively. Almost immediately, Ross detected a problem: The participants failed to connect well with each other.
Leaders who can take an organization from good to great are like Darwin Smith, the mild-mannered lawyer of Kimberly-Clark who, named CEO, transformed the stodgy old paper company. Smith embodies what is called Level 5 leadership: someone who combines extreme personal humility with intense professional will.

While the legal requirements to retain records are complex, you're probably safe in dumping those 1984 vacation-day requests. Still, knowing which records to save or toss can be critical to your business, particularly in defending against a lawsuit.

Want to earn a big promotion? Start acting like you’ve already received it.
Horst Abraham, 94, coaches top athletes. From his experience as a ski instructor, he has noticed that champions focus on their flaws rather than deny them.
Career climbers hitch their wagon to a star, right? Not necessarily. While it’s smart to forge alliances with a handful of influential leaders across your organization, leaning too heavily on them can backfire.
An executive at a healthcare company, Adam Rosenfeld found himself supervising a skilled but unhappy staffer, Joan. Despite his efforts, Joan continued to struggle during meetings. An introvert, she often remained too quiet as participants monopolized the floor and derailed the agenda.
James Patterson, the world’s highest-paid and possibly most prolific author, describes the best advice he ever received.
Jim McIngvale, known as “Mattress Mack,” turned his two Houston furniture stores into shelters after Hurricane Harvey. The social media was tremendous.
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