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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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“Although I followed my employee’s wishes, it left me with a nagging feeling.”

The U.S. Department of Labor’s Occupational Safety and Health Administration is aggressively going after employers that don’t take seriously their responsibility to provide a safe workplace—especially those that don’t have a specific violence prevention program in place.

Q. I’ve lost trust in one of my employees. He’s acted in ways that make me think he’s unreliable and possibly a liar. But he’s technically very good at his job and I’d prefer not to lose him. Is it possible to have someone on your team who’s proficient at his work, but untrustworthy? I mean, everyone lies sometimes, right?

Part of the beauty of achieving success is the freedom to control your own life. Oprah Winfrey turns out to be on the same journey as everyone else: trying to get everything done.

No doubt about it, people are hooked on the cellphones. And they certainly can be a productivity killer. With cellphones being so commonplace, how do you ensure they aren’t draining employees’ time?

Q. Our organization is merging with another organization in a few months. I’m on the integration team, and my counterpart at the other organization is starting to boss me around. Any tips on how to assert myself without ratcheting up the tension?

Make sure employees walk away from performance conversations, feeling confident and knowing exactly how to meet your expectations. Follow this advice.

Would you rehire a person who left your company and wants to come back? How do you decide if they are a good candidate? Cheryl Hyatt, of Hyatt Fennell Executive Search, offers some criteria to evaluate.

To bond with people on a human level, you need to communicate more fully—and reveal more of yourself in the process.

“During the Great Recession in 2008 and 2009, we had about 18 employees. We went through the entire financial crisis without laying off anyone.”

Most employees understand that sometimes they’ll need to do a little extra for the good of the team. Some, however, are quick to complain “I don’t get paid for that.” Here’s how to respond.

“When you lose a dear friend, it’s painful. But I felt the quicker, the better. ”

Employees resign. It’s a fact of life, and one you will face. However, when a critical employee resigns right dab in the middle of a high-profile project or busy time, it can threaten your team’s success. Follow these steps to manage this tricky situation.

Managers should never retaliate against an employee who sticks up for an alleged harassment victim or makes overtures to help that person’s case. Such behavior will quickly turn into a costly retaliation lawsuit.

It’s not enough to hire stars. Once they’re aboard, you must create the right environment to maximize their performance.

Conflict intensifies when groups seek to innovate or navigate organizational change. That’s why it’s critical to lead with questions—to explore rather than lecture and argue. Follow these tips.

Employees who reach their potential need the space to thrive. If you micromanage them, they may stop making decisions, suggesting ideas and taking prudent risks.

Overconfidence arises because people are often blind to their own blindness. A good sense of intuition is learned from prolonged experience with clear feedback on mistakes.

When the opportunity arises to negotiate your compensation package, avoid these three pitfalls if you want to meet your objectives.

Charles R. Schwab, billionaire and legend in low-cost investing who managed to become a household name, has this advice to investors just starting out.

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