FREE reports, tools, downloads and forms for Leaders & Managers! — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 10
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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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In 1997, Jeff Bezos spoke to a Harvard Business School class about his fledgling e-commerce company. They urged him to sell his startup to Barnes & Noble.
Being a fantastic listener can have a downside.
Announcing a policy change ... Make a good first impression
Without trust and mutual respect, less sharing of information and more obfuscation can lead to tragically wrongheaded decisions.
If employees are totally blindsided by poor reviews or terminations, they are much more likely to file lawsuits. But if workers receive coaching and progressive discipline, they’ll see the bad news coming a mile away, and they’ll have little reason or motivation to play the legal card. Follow this seven-step method whenever giving negative feedback:
Q. I just accepted a midlevel manager job. Yesterday, I met with a senior vice president who I’ll have to work with regularly. He said, “I don’t suffer fools gladly.” I interpreted that as arrogant, especially given his pompous tone. How do you cope with fools like this?
Q. My boss refuses to let me run an internal training program. He insists on wasting money on an outside consultant because he thinks this “expert” knows more than I do. I’m furious. Any advice on what I should do next?
Surround yourself with people who are smarter than you. The return on investment will be extraordinary.
Golf legend Arnold Palmer recalled half a dozen close rounds and playoffs in the 1960s and 1970s he could have won if he’d kept the killer instinct that won him the U.S. Open at Cherry Hills in 1960.
Allowing grievances to go unaddressed can hurt employee morale and productivity.
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