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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Here at Communication Briefings, we often discourage you from using the latest buzzwords and jargon because they cause confusion and misunderstandings. That said, if you are going to use them, at least, make sure you are using them correctly.
Finding qualified candidates requires an investment of time, energy and money from all involved in your organization’s recruitment, hiring and training functions—but your role as a manager doesn’t really begin until after employees have completed their new-hire paperwork.
As a young manager at Johnson & Johnson, Jim Burke developed a therapeutic chest rub for children. The product launched to great fanfare—and failed miserably.
Most of us wait to end our time at a job, or our careers, until we absolutely must go. But once in a while, it’s worth imagining what it would be like to depart in midstride.
When the odds are stacked against your team, you need everyone to pull together if you stand a chance of hitting your goals. Follow this advice to rally your team.

Stop second-guessing yourself and get out a pen. After you go coolly through this checklist point by point, you’ll be ready to stand up and make that difficult call—no hesitation, and no regrets.

Your employees have job titles. And specific duties are inherent in the title. But, often, it’s not that simple. Here are some guidelines to help you keep job descriptions in line with the actual work your employees do.
“I thought about what I had seen as a manager—what worked and didn’t work—and set three objectives for the integration: we’d get past the internal politics, we’d listen to all points of view and we’d make sure our senior folks were visible in all three departments—open and accessible to everyone.”
Looking to add to your team? Scott Wintrip, author of High Velocity Hiring: How to Hire Top Talent in an Instant, offers these tips.
In the late 1800s, the U.S. Department of Agriculture under James Wilson was setting up scientific research stations all over the country. George Washington Carver put in a bid for a black research station.
When new employees join your team, they may already be feeling worried about fitting in or failing. Don’t make the transition harder on them. Instead, follow this advice.
The Chicago Cubs’ new Wrigley Field clubhouse is unlike any other in major league baseball because it’s a circle. The unusual shape promotes equality and collaboration.
When you meet someone for the first time or present at an event, follow these tips to come across as poised, professional and confident—even if you’re a nervous wreck.
Offering employees incentives can be a great motivator—if you do it the right way. Follow these rules.
Relying on what has worked in the past does not guarantee a better future. Sometimes, you need to buck conventional wisdom and start anew. Try Instacart founder Apoorva Mehta’s approach.
American University has eight canines on a roster of “audience dogs,” whose main duties are to be attentive for university students nervous about presentations.
Here are six points to help guide you when you tell an employee that you will be monitoring his work.
It’s been widely reported that the average person makes 35,000 conscious decisions every day. If employees defer some decisions to you, you are likely experiencing serious decision fatigue. Follow these tips to improve your situation.
Healthcare is an industry that prides itself on being inclusive of all races and sexes—an equal opportunity employer. And while this is true, there are still a surprisingly small number of women in the C-suite.
Retired Navy SEAL commander Jocko Willink trains executives on leadership, applying lessons he learned from his 20-year military career. Here are some examples.
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