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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Just like the New England Patriots and the Philadelphia Eagles, great teams do not happen by accident. There has to be deliberate intention in investing in the team and a shared goal that is bigger than any one team member.

A top New York City real estate agent, Fredrik Eklund has negotiated deals with billions. He’s learned to take steps to exert subtle control over the process.

Negative employee behavior doesn’t have to be truly egregious (e.g., abusive or insubordinate) to hurt your team. Seemingly minor or innocent actions can cause big conflict. Here are three common—but often ignored—problem behaviors.

Even after decades of progress, women say they have to work harder than men to get ahead. Salary negotiation is a case in point.

The national conversation on sexual harassment must include strategies for creating workplaces in which such actions never occur. Consider these ideas experts support as to how managers can build better environments.

7 tools to check out.

Make a point this year to invest time in coaching your employees to both improve performance and take it to the next level. Follow these tips.

According to a recent Harris Poll Interactive Survey, 69% of managers dislike communicating with staff. Here’s how you can dramatically improve in providing clear expectations and meaningful feedback.

At work, numbers speak volumes. If you can’t show, quantitatively, that something is improving, then how can you really know it’s improving? It’s not surprising, then, that more admins are being asked to set SMART goals to be evaluated against.

“If you’re being critical, then don’t talk about it in terms of failure. Instead, reframe it as an opportunity for lessons learned or positive steps to take in the future.”

Qantas faced numerous challenges in the late 2000s but did not go belly up. Instead, CEO Alan Joyce launched an ambitious turnaround plan. 

When your team experiences a big setback or outright failure, they’ll undoubtedly feel disappointed. Don’t ignore it. Instead, gather your team to reflect on the situation so you can move forward.

To squeeze more productivity out of your workday, identify and plug holes that waste precious time.

One bad day can shake even the best supervisor’s confidence. Here’s where you can get the encouragement you need to put yours back together.

Robert Moses is best known as the man who looked at a marshy, unsightly expanse and slowly transformed it into the city of Flushing Meadows, New York.

Don't let go of that runner-up just yet ... Are you oversimplifying things?

Marjorie Kaplan, former head of Animal Planet and TLC for Discovery Communications, describes an example of sexism early in her career, plus the kind of constant noise that still plagues aspiring women.

Q. The nature of our business is up and down. All the volatility makes it fun for me, but some members of our team aren’t very good at handling the uncertainty. They get frazzled and don’t deal well with sudden lulls and surges in activity. Are there ways to help people take volatility in stride?

Some feared that Mike Salvino would prove a high-profile failure. Instead, he learned that people are born with four drivers, and took the insight to heart.

Meshing diverse working styles and personalities harmoniously on a team can be tricky. It takes time to build the right team for the job. But it isn't just about picking the right people.

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