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Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

Start your management training program here with our articles, tools, self-tests, and training sessions…

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You never appreciate a good performer until you’ve fired a bad performer. That’s because bad performers take so much time and attention to manage. From the moment you sense that an employee isn’t working out—and you set in motion disciplinary steps—you have to imagine a judge and jury watching your every move. That way, you can stand behind your actions without feeling embarrassed or guilty.

For many managers, the clock is their biggest adversary. Finding enough time in the day to complete every necessary project can be difficult. But the old adage of “work smarter, not harder” is based on the concept of managing the minutes in your day more efficiently. Here are six tips to help you work toward that goal:

If you were to visit GE’s idyllic 59-acre New York campus known as Croton­­ville, you would find rising GE managers spending a week or two in leadership training. This, as it turns out, could be GE’s most important production line: the one for leaders.

These seven phrases won’t get an admin noticed—at least, not in a good way, says Dave Willmer, the executive director of OfficeTeam. He recently compiled a list of the words your manager doesn’t want to hear:

HR pros spend a lot of their time ensuring that their companies comply with the law so they don’t wind up in court and lose big bucks to a jury verdict. But more and more, they find themselves defending not their employers’ bottom lines, but their own bank accounts. Here's how to protect your personal funds.

One person’s everyday computer shortcut may be another person’s “Cool! I didn’t know you could do that!” David Pogue, who writes a technology column for The New York Times, recently penned a long list of “Tech Tips for the Basic Computer User.” Here are a few suited for the efficiency-minded.

So much attention is paid to whether employees are “engaged” in their jobs or not. But managers at all levels need to periodically ask themselves a similar question: Are YOU engaged in managing your employees?

Employers expect greater computer proficiency from all levels of admin pros than they did only a few years ago, staffing firm reps say. Being able to chip in on assignments involving computer work offers one of the best ways for receptionists to move up.

You know a presentation is going badly when audience members start tapping on their BlackBerrys. These days, especially, it isn't easy to capture and hold a group's attention. Keep your presentation clear and effective with these PowerPoint tips:

Your mission? To produce minutes that remind everyone what needs to happen next, and assure them that their meeting time was well spent. These five suggestions will help you write minutes that yield results:

The reason Taco Bell's admin team came up with its "Team of Two" training program is clear when you listen to admin Karen Walters describe managers in her building. "There were a few managers in the group who maybe weren't using admins to their greatest capabilities," explains Walters. "In their defense, they didn't have a good model." So the admin team decided to give them one...

A comprehensive document management system can help your business boost productivity, improve the bottom line and stay out of legal trouble. Here are three ways to organize files for easy retrieval, establish a record retention schedule and tame your wild email inbox.

Say you have one right-hand manager whom you’ve relied on for years.  That person suddenly resigns. You have to choose a replacement from several competent managers. Who will get the plum promotion? There are five essentials that most CEOs share and look for in people they promote:

Even though it’s a cliché, it's still true that our greatest strengths can also be our greatest weaknesses. For Thomas Jefferson, his strength lay in trusting people. But when it came to financial matters—he trusted too much. To use the signature phrase of a much later president, Jefferson needed to “trust but verify.”

Terminations are the spark to many employment lawsuits. And for each of the six kinds, there are some common steps employers can take to make sure they defend themselves if the termination is challenged in court ...

Office managers are constantly pressed for time and looking for time-management answers. The sad fact is, most timesaving “secrets” are the best practices you’ve been hearing about since the advent of paper clips. The trick is, you have to try them out to discover whether they match your work style. And then you have to stick with them to gain the benefits. Here are 9 timesaving tech tips recommended by office managers:

Disciplinary and termination meetings are emotionally charged events that carry the potential for nasty words, hurt feelings and even legal troubles. You never know how employees will respond. But you need to be prepared for anything. Four do’s and don’ts to defuse rants and avoid lawsuits:

Most employees already know if they have a horrible boss. Many employees are predisposed to mistrust managers, often because of bad experiences with bosses at other jobs. So here are six ways managers can work to earn back the trust from their employees:
Do you “play favorites” with certain employees? Most managers would probably say “no,” but people often harbor unconscious perceptions that can influence day-to-day decision-making and job reviews of the employees they manage. Several factors unrelated to employee performance can impact evaluations conducted by managers.
HR pros spend a lot of their time ensuring that their companies comply with the law so they don’t wind up in court and lose big bucks to a jury verdict. But more and more, they find themselves defending not their employers’ bottom lines, but their own bank accounts. How big is the risk? Try six figures—or more.
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