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Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

Start your management training program here with our articles, tools, self-tests, and training sessions…

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Educate employees with three questions ... Conduct a targeted performance survey ... Implement a mentor's advice and evaluate results.

While some Web 2.0 tools are about socializing and idea-swapping, LinkedIn is the only tool completely devoted to business networking. Nurturing your online presence could lead to job offers, new knowledge or a beefed-up reputation as an expert.

Twenty percent of West Valley Staffing Group’s employees worked there for a while, left for other jobs, and then came back to claim their former positions. And many of the technology temp agency’s 60 employees have worked there for a decade or longer, even though most Silicon Valley firms suffer from high turnover. Perhaps it’s the perks ...

As the recession drags on, many employers have begun trimming compensation. If you plan to cut pay for exempt employees, do so with care. Handle it wrong, and you could run afoul of the Fair Labor Standards Act, the federal law governing wage-and-hour practices. The worst-case: Cutting pay and hours could turn exempt employees into nonexempt hourly workers.

Imagine this nightmare scenario: You’ve contracted with a vendor to enter personnel data into a new computer system, including employees' Social Security numbers, addresses, names of dependents, health records and bank account routing numbers. Then the vendor notifies you that employee data was somehow stolen or lost. What do you do?

The Mental Health Parity and Addiction Equity Act of 2008, which takes effect Oct. 3, has more employers worried about rising health insurance premiums—and looking to employee assistance programs as a way to keep costs down. The law prohibits group health plans covering 50 or more employees from imposing extraordinary coverage caps on mental health and substance abuse treatment.

Whether you're dining with peers at a convention or meeting with a vendor, lunch etiquette can keep you from marring your image with a faux pas. Here are five etiquette rules for business meals, according to Robin Jay, author of The Art of the Business Lunch:

Is bullying marring your workplace? Gary Namie, co-founder and director of the Workplace Bullying Institute, advises going directly to management.

There’s more than just semantics involved when you’re talking about the tax treatment of “repairs” for a business building versus “improvements.” On one hand, the cost of repairs made by your business is currently deductible. On the other, the cost of improvements must be capitalized and written off over time via depreciation deductions.

The Mayo Clinic is known for its unique approach to leadership development. These four tenets are critical to maintaining its culture:

Progressive discipline is a system in which penalties increase upon repeat occurrences. But don’t pick and choose which employees you run through progressive discipline. It’s critical to apply those procedures to all employees or none, as this new case shows ...

Question:  My boss’s boss, “Ellen,” frequently redirects my employees without informing me. She just tells them to disregard my assignments, then issues new instructions. Recently, Ellen asked a member of my staff to manage a major project, even though she knew I had already chosen someone else for that role. Previously, she had expressed no concerns about the person I selected. Every year, Ellen approves my annual goals, then switches things around and makes it impossible to accomplish them. My manager is no help because he’s very weak. Do you have any suggestions? — Bypassed

You can’t know what your employees are really thinking. That’s why one CEO went undercover to find out. He worked, in disguise, for two weeks on 10 different sites. His goal was to hear what workers said when they were uncensored. The biggest lesson he learned?

With news from Capitol Hill that the “card-check” provision has been dropped from the Employee Free Choice Act (EFCA), employers need to be concerned that passage of the controversial pro-union legislation is now more likely than ever. In exchange for dropping card checks, EFCA backers gained three incredibly powerful proposals that will dramatically increase union ability to win elections.

Typically, if you have a downtown office and take work home on nights and weekends, you won’t qualify for a home office deduction. Reason: The home office isn’t your principal place of business. But don’t give up! You still might be able to deduct certain expenses connected with that home office.

Under the FMLA, only employers that have 50 or more employees within 75 miles of the company’s work site are required to provide FMLA leave to their employees. The requirement is commonly known as the “50/75 rule.” Can an employer that has fewer than 50 employees within 75 miles of the company’s work site willingly agree to provide its employees with FMLA rights and benefits? That situation recently occurred in Reaux v. Infohealth Management Corp.

When an employee threatens litigation, take your time building the case against him. Make sure you base your decision on solid facts. Double-check to see that there’s no way the employee can claim you singled him out for unfair or inequitable treatment. Then rest easy, knowing that if you’re sued, you can counter the allegations with facts and get the case dismissed quickly.

The parent corporation of several New York City area car washes has agreed to settle overtime claims from 1,187 current and former employees for $3.4 million. Coupled with a previous settlement with 200 workers for more than $1.3 million, Lage Management has paid out more than $4.7 million in back pay and liquidated damages.

No sexual harassment policy will protect your company if what is going on in the cubicles or on the shop floor is blatantly offensive. It may not even matter that the offended or harassed employee didn’t follow your complaint policy and report the harassment to upper management. If she tried to talk to her immediate supervisor, that’s enough.

Employees who work for government agencies have a few additional rights that privately employed workers don’t enjoy. One is the right to speak out on matters of public importance. That right, however, is quite limited. Even so, some public employees think they can say anything about their supervisors and not be disciplined. That just isn’t so.

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