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Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

Start your management training program here with our articles, tools, self-tests, and training sessions…

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John Chambers, Cisco's CEO, survived both the Internet bubble burst in 2000 and the financial bubble burst in 2008, when so many of his colleagues did not. He refused to let the huge computer company stagnate. Chambers pushed Cisco to innovate in videoconferencing, idea generation and sharing, and acquisitions.

While you may not have been partying much at the office lately, some employers see summer as an ideal time for an all-staff get-together. Instead of spending a lot on flowers and glassware rentals, though, they’re getting creative with summertime themes. Here are ideas that assistants posted on the Admin Pro Forum.

You expect colleges and universities to prepare your youngest workers for their new jobs. But are you prepared for them? These digital natives quickly grow impatient with last year’s hardware and software. Hiring them puts more pressure on your organization to keep its technology ahead of the curve.

Every year, you probably receive (or help write) your performance evaluation. But have you really evaluated your job lately? Doing a “career audit” is a way of asking yourself: How is my position actually working for me? We talk you through the questions you need to ask yourself.

Say you're trying to use an Excel spreadsheet to track weekly wages for office employees. It's simple enough to create a formula (hours x hourly rate) that calculates wages for someone who works 40 hours or less. But what if someone works 45 hours one week?
How to leverage older employees’ skills and experience to build your team.
A records retention schedule ensures that an organization keeps the records it needs for operational, legal, fiscal or historical reasons, and then destroys them when they're no longer useful. You have to know what you have and how long to keep it—legally and for your own business purposes—before you can establish an efficient records management system.

With employment litigation rising steadily, the employee handbook has become an essential tool in the employer’s arsenal to defend against liability for employment decisions. A good handbook tells employees what the rules are and how they will be enforced ...

Problem: Despite his dependability, intelligence and technical ability, you know Jason lacks the leadership and initiative to become a supervisor. Trouble is, the buzz around the office is that Jason has it locked up. What would you do?

When you hear "negotiation," what comes to mind? When I ask this question at seminars, women often respond: men in suits arguing and yelling; buying a car; attorneys. When I ask how many women enjoy negotiating, only a few hands go up. Yet in reality, women are born to negotiate.

You’re taking minutes in a meeting when the conversation suddenly goes off topic. Or two attendees begin to argue. To what extent should you capture the conversation? Joan Burge, founder and CEO of Office Dynamics, offers these tips for turning meeting conversations into a valuable road map—even when the conversation is difficult to track.

Being an effective manager means confronting those “challenging” employees who, while typically good at their jobs, too often display unprofessional or downright obnoxious behavior. The best way to tackle such problems is to meet with employees right when you spot the problem behavior. Follow these guidelines, which have the side benefit of protecting the organization from employee claims that they weren’t treated fairly.

Flexibility and use of technology are key in managing men and women born between 1980 and 2000.
The upcoming year is a perfect time to consider the type of manager you were over the course of this year, so you can determine if it worked—and if it’s worth continuing in the future.
The other day, I overheard employees chatting in the hall. One said, “At least it’s Wednesday. Only two days till the weekend.” Another added, “Yeah, I can’t wait to say TGIF.”
In a time crunch? You’re not alone. These days, time management is essential to successfully manage your workload.
"Out with the old, in with the new!" chant managers as they dispose of documents that have accumulated in their office throughout the year. But, in your quest to keep a clean, organized desk, you might run the risk of getting rid of documents you must keep under the law.

Because absenteeism typically comes under the "minor problem" category, the first step is a precounseling session between the individual and his supervisor. In this session the supervisor determines if the employee understands the company's policy on absences. The positive discipline approach then consists of the following stages:

A 2010 survey of leaders conducted by HR consulting firm Mercer showed 70% did not have a clearly defined strategy or philosophy about developing women into leaders. Those surveyed said the biggest challenges women face in becoming leaders today are lack of role models, opportunities and support.
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