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Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

Start your management training program here with our articles, tools, self-tests, and training sessions…

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Which of your workers are eligible for overtime pay? Which are independent contractors versus employees? It soon won’t be good enough to guess … get ready to document and show proof. The DOL issued a proposal last month that would require employers to prepare detailed records on every worker’s status under the FLSA. Then you’d have to keep that information on file and be prepared to show it to the DOL upon request.

You’re leaving for vacation, so you dutifully set up the classic “Out of the office, will reply to your message when I get back” e-mail auto-responder. But the auto-reply message doesn’t get rid of the nagging feeling that you’re missing something. Before you go on vacation, set up a custom auto-reply system that will make it easier for you to relax.

David Brown finally admitted that his employee-of-the-month program, while easy, wasn’t working. The perfunctory $25 gift card, e-mail and mention on the intranet just weren’t doing it for anybody. People needed some genuine thanks. Brown, founder and president of Datotel, now sets aside part of his morning phone call and weekly meeting with managers to praise excellent work.

Imagine typing only about half of what you do now. Keyboard shortcuts may seem like more trouble than they’re worth. But once discovered and practiced, shortcuts can prove to be valuable timesavers. The key is not trying to learn them all...

Have an important meeting coming up? Need some etiquette and protocol tips to help you shine? It really is all about how you present yourself. Self-promotion is key in moving up the business ladder, and manners never go out of style.

The EEOC says you must “reasonably accommodate” employees' religious beliefs and practices. But you can (and should) step in when that religious zeal crosses the line into religious harassment. Just make sure you treat all employees consistently—or you’ll be praying for the lawsuit to go away…
When it comes to employment law, it’s always best for managers to learn from others’ mistakes rather than their own. Share these recent court cases—and the lessons learned—with your organization’s supervisors:
Q. Our employee handbook says that employees are paid for 40 hours per week as long as they put in at least 38 hours. We recently told employees that, from now on, we pay only for actual hours worked. Do we have to change the handbook, too?
For business owners, the reality show “Undercover Boss” has become must-see TV. It features CEOs working undercover at the lowest levels in their own companies. It has, no doubt, encouraged other business owners to look at their operations more clearly through employees’ and customers’ eyes.

Many employers have adopted so-called zero-tolerance rules prohibiting any kind of violence at work. But be careful how you enforce the rule. If you ever make exceptions, you’ll be asking for a lawsuit. Instead, terminate violent employees promptly, as soon as you verify what happened.

Must you pay hourly employees for … a cab to the airport? … a drive to a second work site? … a flight to a conference? Here is an analysis of these challenges, using a case study for each question.

Must you pay hourly employees for … a cab to the airport? … a drive to a second work site? … a flight to a conference? Here is an analysis of these challenges, using a case study for each question:

Online social networking sites provide a variety of benefits to organizations. They can help you collect industry-based knowledge, reach new customers, build your brand and publicize your company’s name and reputation. But those benefits come with their fair share of legal risks. You need a comprehensive social media policy to guide employees on your expectations about their online behavior.

Read which new school year preparatory steps also apply to you.
After rounds of interviews and internal debates about whom to hire, the preferred candidate happily accepts the position. Here are some tips for a smooth start.
What to do when your staff spends much of their day socializing instead of being productive?

When drug abuse isn’t an obvious problem in the workplace, it’s easy for employers to develop a cavalier attitude about it. That’s not smart. It’s in your best interest to detect employee drug abuse early and root it out immediately. Keeping your workplace drug-free means knowing how to spot the problem and effectively respond to it—without violating employees’ legal rights and creating legal liability.

Trend alert: The Wall Street Journal recently noted, “Many companies ... are encouraging employees to sit for certification exams—and some are flat-out requiring the effort. Companies say the certifications are proof that their current or prospective employees meet an industrywide standard.” Which certification is right for you? It depends on your career goals.
During my video training last week, I explained the basics of PowerPoint, including how to import your content quickly and easily. This week, we're going to get a bit more sophisticated...
During the past few years of deep recession, employees mostly understood your organization’s need to freeze wages, stop 401(k) matches and, in some cases, trim payrolls. But the improving economy and resulting positive headlines are causing more employees to wonder when this good news will trickle down to their own paychecks. And unions are using this unease as a way to organize new members.
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