Retail managers are generally responsible for everything that happens in their stores. But they often spend most of their time doing the same work that hourly employees do. Even so, they may qualify as exempt employees under the FLSA. It’s the quality of the management work they do that counts, not the number of hours they spend doing it.
Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.
One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?
Start your management training program here with our articles, tools, self-tests, and training sessions…
The federal labor law can be a trap for the unwary—even for nonunion employers. Even if your employees don’t belong to a union, the National Labor Relations Act applies to you. For example, the National Labor Relations Board recently announced that a nonunionized employer will pay $900,000 to two fired employees to settle charges that it violated the NLRA.
With everything on your radar during the workday, it’s easy to forget about employee morale. But keeping the team engaged isn’t something that can be ignored or postponed. To keep morale on your radar, be aware of some of the common management mistakes that undermine it. Here are nine main deflators of employee morale, plus tips on avoiding them:
Thousands of people deliver Power-Point presentations each day, and most could sharpen their message if the slides were less distracting. Here are some techniques and guidelines to do that:
What should you do about a co-worker who takes advantage of a boss-less office? How do you bring this to your boss’s attention without appearing like a troublemaker? Here are some ideas for addressing a co-worker’s slacker behavior:
Signing a contract is always a hair-raising and nervous experience. But signing a hotel, convention center or other facility's standard contract for your company could damage your organization's financial well being. To protect yourself, ask to review the standard contract, but consider that as only a starting point.
The concept of the “complete leader” who has it all figured out is finally bowing before the sheer complexity of modern problems. After working with hundreds of people who struggled under the old myth, researchers at the MIT Sloan School of Management and MIT Leadership Center have come up with a new theory: distributed leadership.
You may dread confronting employees face to face about performance issues. But employees are far more likely to accept your critique and commit to improvement if you present those problems in a fair, concrete and "problem-solving" manner. Use these six tips as a framework to guide your discussion:
When new positions open up, HR professionals often meet with hiring managers to gather information about the job and develop hiring strategies. The problem: Too many HR pros take the wrong approach—a passive “order taking” approach—to these intake meetings. Here are ways to make the switch from order-taker to hiring consultant:
Some employees think that being the best employee in a division or company means not having to follow the rules. That isn’t true and can be downright damaging to morale. If you decide to fire the employee because of disruptive and uncooperative behavior, don’t worry that he’ll win a lawsuit just by virtue of productivity.
Courts often hesitate to second-guess employers when they fire employees for what seem like honest reasons. And employers that set out clear performance expectations and then show how the terminated employee fell short rarely lose a lawsuit. That’s because, absent smoking-gun evidence of discrimination, fired employees have to prove they were meeting their employer’s legitimate expectations.
With co-worker harassment, employers are responsible only if they already knew the harasser was trouble because other employees had already complained about harassment, or the harassed employee had previously complained that she felt uncomfortable or harassed. Fortunately, employers don’t have to be clairvoyant.
The EEOC has sued an East Texas health care company for firing a housekeeper after learning she was pregnant. The federal agency sued Murphy Healthcare, which operates Frankston Healthcare Center, for firing Myesha Kerr, allegedly because it was concerned that she would be required to perform heavy lifting and be exposed to toxic chemicals.
The EEOC has filed a sexual harassment lawsuit claiming that a Burleson dentist subjected two employees to unwanted sexual conduct and a sexually hostile work environment. David Mikitka is the lead dentist at the practice, known as Smile Brands of Texas.