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HR Soapbox

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Maybe you conduct exit interviews with employees on their way out the door, or you do “stay interviews” with current staff. But you’re missing out on important feedback by failing to listen to another key segment—applicants who’ve rejected your job offers. Listening to rejecters helps you gauge the effectiveness of your hiring process and increase your applicant capture rate. Here's what to ask, and how to ask it ...

Your computer networks face a greater risk from an angry ex-employee or bored teenager than from Kim Jong Un. A surprising 44% of small employers say their computer networks have faced some sort of attack. What’s HR to do? Attorneys say HR should consider the following issues ...

Union membership in the private sector has fallen below 7%, a level not seen since 1932. But a pair of controversial rulings by the National Labor Relations Board (NLRB) last week has pumped new life in labor unions, giving them sweeping new powers to organize workers. Here a quick summary, and tips on how to respond ...
The law protecting workers over the age of 40 is the Age Discrimination in Employment Act. And you should know that ADEA claims are on the rise, especially now that Boomers are reaching retirement age. Here are some guidelines for managers.
On Cyber Monday, desk-bound employees will be filling their virtual shopping carts, scooping up $4 birdfeeders and two-for-one video games. Wasted hours are a concern. But in recent years, technology has flipped the “On” switch to a whole new set of legal problems for employers. The biggest headache: smartphones. As phones turn smarter, so should your policies and practices. Here are four smart steps ...
This past weekend, the world celebrated the 25th anniversary of the fall of the Berlin Wall, which came just two years after President Reagan’s famous speech at the Brandenburg gate exhorting the Soviet Union to “Tear down this wall!” Walls can be physical barriers that keep people and ideas out. But people can also create their own psychological walls that keep any criticism or less-than-positive news at bay. HR and supervisors should ask themselves this question: How high is the wall I've crated between me and my employees? Look for the following symptoms ...
While the economy is finally waking up from the Great Recession, millions of Americans are still feeling the hangover in the form of wage garnishments. Garnishments—the legal recovery of debt through the seizure of employee pay—have spiked in the past decade. More than 7% of U.S. workers had their wages garnished in 2013. What if a lender wants a piece of your employee's paycheck? Here are five tips:

 

Typically, courts have recognized the “mailbox rule,” in which documents sent by regular postal mail are assumed to have reached the designated person. But a new federal appeals court ruling is making employers question whether sending FMLA notices via regular mail is still acceptable.

You’ve got some older employees in your workplace, and while they’ve provided excellent service over the years, you’re now wondering if they’re ever going to, you know, call it quits. You’d kind of like to hire some younger, more dynamic folks. And you’re even more concerned because you know that the trend toward an older workplace is accelerating. A recent Gallup poll showed that 49% of Americans in the Baby Boom generation plan to retire at 66 or older. Of course, you can’t give your older workers a hard time so as to pressure them into leaving. You know that’s against the law. But could you maybe suggest — or even require — that they retire at a given age, say, 65 or 70?

Quick, think of the hardest working employee in your company. What you think of as a hard worker may actually be a workaholic. Should you care?  Yes. Here's why, plus a dozen tips for managers and HR pros to help employees find balance (and help the company cut costs and liability) ...
Employees have great ideas every day. Is your organization tapping into them? Unless HR and management make it a priority to regularly request (and implement) suggestions from the rank-and-file, that fertile soil of ideas will quckly dry up. Here are tips for your suggestion program, plus 10 of the strangest, real-life ideas dropped into suggestion boxes.

Some employers have simply given up on notifying unsuccessful candidates. That's not a smart move. The number one thing people hate about the job-search process is when they don’t hear back after an interview. Here are seven tips for drafting simple, well-written canned rejection letters ...

Everybody feels their on-the-job motivation dip at times; but the blues can turn into a Level 10 job burnout if the blues are combined with overwork and underappreciation. To see if you are edging toward the crispy end of the burnout scale, take this 25-question self-assessment quiz ...

The Cosmo Quiz this ain't, but these brain-teasers on different aspects of work and the workplace should give you plenty of food for thought.

So you weren't able to make it to the big Society for Human Resource Management (SHRM) annual conference in Orlando this week? No problem. We trucked the HR Soapbox south and brought back a big bag of HR wisdom, all arranged in a dozen tweet-sized quotable quotes ...
Have you ever thought about what constitutes assault, battery and "intentional inflictions of emotional distress" in the workplace? It has becoming an important concept for HR professionals to learn because employees’ attorneys these days are filing an increasing number of state-law assault claims based on conduct similar to that which gives rise to basic harassment suits.

Someday one of those HR software behemoths will crank out a program that lets you hire the absolute correct candidate through a simple eye scan or mouth swab. Until then, we have job interviews. Here are the top 10 mistakes made by interviewers and interviewees ... plus some strange-but-true memorable moments in interviewing history ...

HR people realize it’s part of their jobs to help supervisors deal with employee issues. But what if managers go overboard, reflexively dumping even the smallest of employee complaints onto HR?  Stop doing your manager’s dirty work! Teach bosses who instinctively turn to HR to, instead, seek solutions on their own. Here are four tips to make this happen ...
Under the Obama administration, the NLRB has begun involving itself in your workplace—unionized or not—more than ever. A new ruling could erase your ablity to prohibit employees from writing personal emails at work.
Employees crave more than just a paycheck from work. They want to go home feeling valued and respected for the job they do. Here are 10 phrases or questions that managers can use with employees to help build respect, gratitude and trust ...
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