Tough Talks: Scripts & Strategies for Difficult Employee Discussions
Tough Talks:
Scripts and Strategies
for Difficult Employee Discussions

Learn exactly what to say and how to say it!

Hear a Free 90-Second Excerpt of
  Tough Talks
from Speaker Paul Falcone:



"We need to talk …"

Sexually offensive behavior … inappropriate attire … tardiness … poor work habits … personal hygiene. Managers and HR professionals are routinely forced to discuss those uncomfortable topics with employees. But most never learned how.

Now you can — with Tough Talks: Scripts & Strategies for Difficult Employee Discussions. This new recording offers realistic sample dialogues to help you sidestep potential awkwardness and conduct clear, direct discussions with employees.

  Buy the audio recording now...

Discover how to use “positive confrontation” to simultaneously protect yourself and your organization, while treating employees with dignity (and boosting your image).

You’ll not only learn exactly what to say, but how to say it.

Best of all, the speaker is Paul Falcone, VP of HR at NBC Universal and the man who literally wrote the book on the subject — 101 Tough Conversations to Have With Employees.


Part I:
  • The “9 Rules of Engagement” for successfully handling employee discussions. You’ll want to print out and reread those rules before any important employee talk.
  • Using “perception management” in your favor to frame the discussion.
  • How the power of guilt can be used to help employees assume responsibility for problems.
  • A legally safe script to use when employees want to talk “off the record” about an employee relations issue.
  • “New supervisor syndrome” and how you should address new managers differently than experienced ones.
  • The 3 practical steps for discussions that stop attitude problems in their tracks.
Part II:

Paul then provides sample scripts to use in addressing some of the most common — and the most serious — employee problems you’re likely to encounter, including:
  • Behavioral problems
  • Excessive absenteeism
  • Patterns of absenteeism
  • Personal hygiene
  • Disputes among subordinates
  • Layoffs
  • Foul language
  • Sexually inappropriate actions
  • Time card “mistakes”

This recording is the ultimate guide for HR professionals and bosses who need some guidance on what to say after “Got a minute?” You’ll learn practical strategies and model dialogue for handling even the most awkward discussions.

Stop taking the path of least resistance and start tackling those issues head-on today. It’s guaranteed to help you catapult your management and leadership skills to new heights.


Pat DiDomenico
Editorial Director, HR Specialist

P.S. If you’d like to hear a 90-second excerpt before purchasing, click the Play arrow:

P.P.S. Your satisfaction is unconditionally guaranteed. If you decide that Tough Talks isn’t all we’ve promised and more, we will refund 100% of your purchase price — no hassles, no questions asked.

About the Speaker:
Paul Falcone is vice president of human resources at NBCUniversal in Los Angeles and the former VP of human resources at Nickelodeon, as well as the former head of international human resources at Paramount Pictures. He is the author of a number of books on recruitment, leadership, and performance management, including 96 Great Questions to Ask Before You Hire, 101 Tough Conversations to Have with Employees, 101 Sample Write-Ups for Documenting Employee Performance Problems, and 2600 Phrases for Effective Performance Reviews.

 Who should listen:
  • Executives
  • HR professionals
  • Supervisors and managers
  • Business owners

Pricing Options: Audio recording (CD mp3 with presentation materials) only $197

This event is sponsored by:
Business Management Daily
7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004
(800) 543-2055 •