Did he just say, ‘That’s not my job’?

• June 30, 2016

It’s the ultimate punch in the manager’s gut because it’s taken as a direct affront to the boss’s authority. You’ve been challenged. Undermined. Dissed. Ouch!

Is your leadership style NFL or NBA?

• June 30, 2016

Sports commentator Mike Pesca, in considering how Adam Silver of the National Basketball Association and Roger Goodell of the National Football League run their...

Take care when calculating overtime & FMLA

• June 21, 2016

Do you offer voluntary overtime to employees, but make attendance mandatory if employees sign up? If so, watch how you calculate FMLA leave. You have to include the...

7 steps for handling employee complaints

• June 20, 2016

Each time HR receives an employee complaint about discrimination or harassment, it should follow these steps—consistently and fairly.

Don’t let succession planning pave the way for discrimination

• June 16, 2016

Many companies design succession plans so they can spot the next generation of leaders early and develop current employees to their full potential.

Commerce Department report tries to define ‘sharing economy’

• June 15, 2016

For several years, we have somewhat vaguely referred to the “sharing economy” when discussing such enterprises as the Uber and Lyft ride-hailing services,...

Giving feedback to an overly sensitive worker

• June 14, 2016

Fortunately it is possible to cut through emotional barriers and tell employees what they need to know about improving their performance. Here’s how.

Prevent temperature conflicts

• June 13, 2016

Surprisingly, one of the biggest battles you’ll face in the workplace involves disagreements over room temperature.

Yes, you can punish fraudulent FMLA leave

• June 10, 2016

If you are sure an employee has been misusing FMLA leave or submitting fraudulent information as part of her FMLA leave request, don’t fear punishing her.

Accurate evaluations crucial to employees, employers alike

• June 10, 2016

While no one likes to be told they are failing to meet expectations, an accurate evaluation is crucial to the success of any employee.

Lowe’s settles disability bias claim with EEOC for $8.6M

• June 09, 2016

National home-improvement chain Lowe's has settled charges it violated the ADA when it terminated employees after they exhausted the amount of leave the company...

How to separate vital info in email chatter

• June 07, 2016

Here are best practices to follow in order to avoid creating long, complicated email threads that bury important information.

Time Machine Interview: Elizabeth Blackwell

• June 06, 2016

Elizabeth Blackwell, born in Britain and raised in America, was the first woman in the United States to earn a medical degree.

The gift of gab: Get better at small talk

• June 06, 2016

Being a successful manager is a combination of skill, training and experience. But much of it also depends on your ability to connect with others in a way that makes...