Curb harassment with policy, prompt action

  • January 31, 2013

You can’t control everything that happens in the workplace. Despite your best efforts, a supervisor might still harass your employees. That doesn’t mean...

Leader track needs to be transparent

  • January 30, 2013

If your organization has a leadership development program, there’s no reason to keep it shrouded in mystery. A lack of transparency about the program’s...

Create a quiz with a simple Macro

  • January 29, 2013

In a Title and Content slide, type a question in the Title area and answers in the Content placeholder. On the Devel­­oper tab, click Visual Basic (VB) ...

Wooing a big client? Proceed in steps

  • January 29, 2013

Joseph Duveen, a prominent British art dealer in the early 20th century, wanted to win Andrew Mellon as a client. Rather than simply contact the American banker and...

Ask 6 questions to identify the problem

  • January 27, 2013

Begin every conversation geared toward problem-solving by identifying the problem and how it might be solved. Six questions should guide your actions.

Sync MS Office 365 with your iPhone

  • January 25, 2013

The growing popularity of Micro­­soft Office 365 means that many iPhone users must learn how to sync their Office 365 mailboxes with their phones.

Secrets of a mentor to future CEOs

  • January 24, 2013

In his 15 years as CEO of ICICI Bank, K.V. Kamath says he spent 30% of his time mentoring employees. The 65-year-old native of India views mentoring as a natural part of...

How Leaders Gain Momentum

  • January 24, 2013

Watch the Super Bowl next week and I can guarantee two things: You’ll see far too many camera shots of celebrities at the game, and the word momentum will be...

Insubordinate employee … or not?

  • January 22, 2013

Problem: If an employee’s insubordinate behavior was caused by her bipolar disorder and you fire her, is the termination a violation of the Americans with...

You have 30 seconds to impress me

  • January 22, 2013

When addressing senior executives, every minute counts. Make your point succinctly—without tangents or long stories—and end decisively. Consider these...

Handy Tips for Handouts

  • January 21, 2013

When most people think about creating handouts for a PowerPoint presentation, they think simply about printing copies of their slides, 1, 2 or 3 per page with...