Bill Walsh: the 4 most powerful words

  • December 25, 2009

Legendary football coach Bill Walsh remembers that quarterbacks Joe Montana and Steve Young came to the San Francisco 49ers with supremely high expectations of...

Writing performance reviews: What NOT to say

  • December 23, 2009

Say you manage Kevin, a 55-year-old employee whose productivity drops over the year. Instead of citing specific, measurable examples of this decline in his performance...

Dealing with a scatterbrained boss

  • December 21, 2009

Question: “I work for a manager who thinks I can read her mind. She rushes up to my desk and says something like, 'Did he come pick it up?' Because I have no idea...

Communicating effectively with higher-ups

  • December 08, 2009

Question:  “I feel that I am being ignored because of my age. I am a young employee who recently attained a position in which I have to interact with...