Copier jams

• June 10, 2005

Question: Does anyone have an effective, politically correct method of getting people to clear their own copier jams? Not a day goes by that I don't find someone...

Chaplain’s program

• June 03, 2005

Question: I work for a company that is owned by a very religious person. He has decided to start a "chaplain's program," which consists of a minister coming into the...

When customers cross the line

• June 02, 2005

Employers can be liable for harassment of workers not only by other workers, but also by customers. But often, managers who'd have no qualms about...

Hire to bolster your soft spots

• June 01, 2005

Carole Howe’s strengths lie in her imaginative concepts: tickle-your-fancy ideas that brought shops like Bow Wow Meow, Field & Stream and Fly Babies into airport...

What to do when staff feel overworked

• June 01, 2005

If your people feel overworked, does it matter? And what can you do about it? The answers are "yes" and "more than you may think." Some insights and ideas:

Grammar Repair Shop: Is it ‘staff is’ or ‘staff are’?

• June 01, 2005

Problem: Whether to use singular or plural verbs and pronouns with collective nouns that represent a group, such as "board," "jury" and "staff."

Prevent the damage from employee defections

• June 01, 2005

Issue: How to stop employees from disclosing confidential data, or jumping to a competitor and stealing your employees. Benefit: You can stop defectors from raiding...

Employee moonlighting: Should you ban it?

• June 01, 2005

Issue: One in 20 employees moonlights, and a hot labor market offers employees in your shop new opportunities to work second jobs. Risk: Moonlighting can create tired,...

You can obtain blanket consent for employee credit reports at any time

• June 01, 2005

Before you seek consumer credit or background reports on applicants, you must obtain their written consent and give them a clearly written disclosure form. But what...