See through smooth talkers September 01, 2000 New managers often regard the most talkative, confident employees as the most intelligent members of the team. That can be a faulty assumption.
Company’s ‘head in the sand’ response racks up punitive damages September 01, 2000 Faced with a bad situation, Wax Works record stores managed to make it even worse, and paid a big price. One of Wax Works' store managers, Kerry Ogden, had compiled ...