How to disagree tactfully November 01, 1998 When you hear an incorrect statement, do you blurt out “that’s wrong” without skipping a beat? That’s not always a wise move.
Rephrase objections as polite questions November 01, 1998 If an employee refuses to do work or argues with you, resist the urge to fight back by declaring “that’s unacceptable” or “you better...
