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Centerpiece

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As a leader, what you say matters. So as you go about each day, facing challenges, guiding your people and meeting your performance goals, make sure you are using the following phrases.
This year marks the 50th anniversary of the Age Discrimination in Employment Act and the EEOC, which administers the law, is going all out with a series of public events and stepped-up enforcement.
Employers keep getting dragged into court by female employees alleging sex discrimination. Year after year, gender bias accounts for about 30% of EEOC charges. Many of those claims allege that well-qualified women were denied promotions they deserved.

Knowing which customers are spending more or less is the ultimate metric for tracking and analyzing performance. Understanding customers starts with collecting data, and then translating data into insights to be more relevant—and loyal to—your customers. Ask yourself and your leadership team these questions.

Employee one-on-ones are critical meetings leaders can leverage to understand employee interests, strengths and weaknesses; to build a sense of mutual trust and respect; and provide the support employees need. But like most meetings, there are some basic guidelines you and your employees should know and adhere to.

Employment applications may seem innocuous, but they contain a number of minefields of which employers should be aware. In general, avoid asking applicants questions that elicit information that cannot be considered when making a hiring decision.

Although supervisors need a wide array of people skills and certain technical abilities, nothing is more critical to supervisory success than credibility. When supervisors lose their credibility, they lose both their employees’ trust and their effectiveness as leaders.
For three months, James Reinertsen grappled with a tough question: Should we restructure the company? Everyone enthusiastically agreed they should combine forces and form a tight system. Yet in the weeks that followed, problems erupted.
It’s necessary to promote yourself as competent and confident in your job, but beware of turning people off with exaggerations. Here’s how to avoid sounding arrogant when you’re trying to sound confident.
America has built a reputation over the years for stingy vacation policies compared to European counterparts and for the reluctance of workers to use even their entitled time off. Here’s how you can help give employees the ‘unplugged’ vacation they need.
Jamie Dimon prefers to share information—strategic initiatives, financial results, etc.—with a wide range of employees. Through this inclusive approach, people at all levels feel like participants in the company’s fortunes rather than bystanders.
While healthy competition can boost productivity, a hyper-competitive workplace can also cause stress, anxiety and office drama when employees feel pitted against one another. Chris Taylor, writing at The Muse, offers advice for avoiding harmful rivalries in a competitive company.
Like any CEO, Amy Rees Anderson wishes that employees wouldn’t make costly errors. Yet she’s willing to look past well-intentioned mistakes as long as they turn into learning opportunities.
Perhaps you’ve heard that innovators think “outside the box.” That’s old news. Given the complex interconnectedness of today’s economy—and technology’s ever-expanding reach—there’s a new way to approach innovative thinking.
Although everyone likes to hear compliments and accolades, you learn more from criticism. If you can properly accept constructive criticism, you’ll be able to grow and move your career forward.
Being a manager requires that you strike a number of sensitive balances with your team and peers: You want to develop authentic and respectful relationships, while maintaining professional boundaries. It’s a tall order.
Whether or not the executive travel ban ever takes effect, foreign workers—particularly those from the banned countries, but also those from other Muslim countries—are feeling the impact. So are employers.
Which employees should you be fighting to keep? It doesn’t always come down to their knowledge, skills or personality. Instead, the most exceptional employees possess these attributes.
Many employers and workers are re-evaluating their stance on this squirm-invoking subject. Might company-initiated salary transparency be beneficial?
You may not be entirely to blame for your communication misses. People’s cognitive biases can affect how they process information and make decisions based on what they heard. Overcome these eight cognitive biases that are working against you.
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