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Centerpiece

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A Trump administration official’s frustration over confidentiality breaches has turned into useful advice that can benefit HR professionals who worry about disclosure of sensitive information.
Becoming a parent obviously changes one’s personal life. However, the effects of such a monumental event often extend beyond the home front and into the office.
Marjorie M. Mauldin, president of Denver-based Executive Forum and the author of Feedback Revolution, shares these tips on what to do when you’re given the straight dope.
Managers can’t instantly say, “Be here or be fired” to an employee struggling with attendance issues. Managers have to work with HR to employ strategies that not only combat absenteeism, but also avoid legal trouble.
You are so angry at a co-worker, employee or customer that your blood is boiling. Letting the anger fester will only hurt your career, so take these steps to cool off and move on.
Bullying is not conflict or simple acts of incivility, it is ongoing and pervasive abuse that causes stress, anxiety, and depression, which leads to health conditions such as high blood pressure and heart disease.
Increased workloads … tighter deadlines … fewer resources. All of these have conspired to put a premium on employees’ ability to remain focused on the details of their jobs. Here are five free or low-cost sources designed to measure and improve attention to detail.
Like it or not, your people must be able to adapt to new circumstances. Here are some tips to help you make it easier for your employees to swallow that inevitable change.

Staff look tired and dragging their feet? Here are the causes and cures.

Major problems can erupt when supervisors have to manage people they just don't get along with. Smart managers defuse that tension by focusing on tasks, projects and results—not personalities.

In the late 1970s, Richard Fain was stuck on a sinking ship, cargo shipping company Gotaas-Larsen Shipping. Rather than play defense, Fain proposed that the board of directors authorize a major investment in new ships.

If you act one way while angling for a promotion—befriending as many people as you can and acting as if you’re their No. 1 fan—and then abandon them as soon as you’re the boss, you will lose their respect for good. William Shakespeare understood this.

When an employee requests time off for an FMLA-related reason, you should inform her she may be eligible and provide information on how to request leave. But sometimes, the employee may not want to use FMLA leave. Don’t force her.

Truly empathetic listeners have a high tolerance for absorbing others’ sadness and emotional struggles. Do you possess a high degree of empathy? Answer these three questions.

To understand what your boss means—and expects—use this handy list to decode some common phrases he or she likely uses.

HR people and managers are aware of the legal dangers in hiring outside applicants. But many forget that internal promotions also carry risks.

Leaders who possess emotional intelligence are more impactful at managing teams and working symbiotically with others. Here’s a deeper look at what it really entails, and how to intentionally take steps to improve yours.

Surveys consistently show that lack of trust in management is one of the main reasons employees disengage from their work and seek jobs elsewhere. Here are 10 ways managers can work to earn trust from their employees.

No manager enjoys having “the talk” with employees. But ignoring an employee's poor performance won't make the problem go away; it'll only make things worse.

According to Mark Lipton, author of Mean Men: The Perversion of America’s Self-Made Man, here’s how you can (unfortunately) sound just like a toxic business leader when the time inevitably comes to say you’re sorry for something.

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