• LinkedIn
  • YouTube
  • Twitter
  • Facebook
  • Google+

Mary Ellen Slayter

Question: “In the space of six weeks, our admin team lost two consecutive new hires—they left very quickly. Here’s what I think the problem was: They were totally overwhelmed. We have a million things going on, we’re understaffed, and we can’t take the time to bring people along slowly. A new person has to face a ton of work from day one and there’s no way around it. So how do we somehow hold onto the next admin who gets hired?” – Nadia, San Antonio

{ 10 comments }

Question: “Not that I want to be out of work, but it seems to me that technology has now given my boss plenty of tools to fend for himself in a lot of areas. Outlook does pretty much everything I can in the scheduling department, and it just takes a few clicks to book a flight or rent a car these days. Is anyone else worried that there’s less and less that we admins seem absolutely necessary for?” – Vicki, Executive Assistant

{ 21 comments }

Question: “My company has asked me to put together an instructional packet as part of an anti-gossip measure. People across all departments pretty much agree it leads to a lot of negativity here, so I have to assemble policies and articles and even scripts into something downloadable. I’ll gladly do it, but I’ve accidentally started a debate within my team with my opinion that there’s nothing we can do about gossip—it’s natural and unstoppable and just has to run its course. I think this attempt to stifle it is a little silly. It’s like trying to control the weather! What do others think?” – Kim, IT traffic assistant

{ 12 comments }

Question: “Every year our boss wants our admin team to host some sort of game at our holiday party before it really gets going, and every year people suffer through it for 20 minutes when all they really want to do is eat and chat. You can sense their boredom; these are just not ‘activity’ folks. Can anyone help with a suggestion for something that might actually intrigue people?” – Susanne, Customer Care Representative

{ 15 comments }

Question: “I’m starting to read that in addition to having a good résumé when you’re looking for a job, it’s becoming important to have a solid ‘social media presence.’ I’m sure that by now hiring managers are taking a look at whatever they can find out about us online—but how do I build this ‘presence’ when I haven’t really had one before and need to start looking for a job in January?” – Eva, Transcription Editor

{ 6 comments }

Question: “For the last chapter of our company’s style guide, I was asked to compile tips on how to write emails that stay true to your personality. My boss wanted these in there because he said he was amazed at how rude, hostile, impatient or uneducated so many otherwise smart people seemed in emails without realizing they were coming off so poorly. I’d love to hear some fixes for those who accidentally become totally different when writing them.” – Nan, Admin Team Lead

{ 11 comments }

Question: “There is so much more I can do for my company, but I am never considered for meaningful projects and assignments. I’ve been with my current company as an executive assistant for six years and have over 25 years of experience working at the C-level. Don’t get me wrong; I love what I do and I’m very good at it, but most of the work I’ve been asked to do lately is task-oriented and extremely basic, i.e. making labels, stuffing envelopes, conference room reservations, arranging food orders, etc. Please know that I don’t feel that those tasks are beneath me … I’m always willing to pitch in to help wherever needed. I’ve talked with my boss about my concerns and my eagerness to take on additional responsibilities and new assignments. Unfortunately, that conversation didn’t reveal any answers. I am having a great deal of difficulty understanding why I keep getting overlooked, and my feelings of resentment and frustration are getting harder to hide. Has anyone ever been in a similar situation?”  – Wasting Away

{ 15 comments }

Question: “I’m tempted to spruce up a PowerPoint presentation by adding some video. Before I try to learn the actual steps of how to do it, I’d like to know what other admins’ experiences have been with trying this—is it going to be too much headache for too little payoff, or is it easier than I think?” – Michelle, Administrative Assistant III

{ 6 comments }

Question: “I’ve noticed recently that one of the managers here seems to be trying to use me as a window into my boss’s habits and decisions. He’s always politely prying for a little more information about what she’s thinking than I’m comfortable giving, but at the same time, he’s even higher up the ladder than my boss is, so I don’t want to offend him. What should I do about this?” – Caitlyn, Events Assistant

{ 12 comments }

Question: “Our company has performance plans based on the expectation that we’ll always be moving up the ladder—or at least trying to. I can tell my boss thinks it’s odd that I’m having trouble with this. The fact is, I’ve been an admin for four great years and I just don’t want to be promoted! How do I convince him that I’m genuinely happy where I am without sounding like I’m scared to take on higher responsibility?” – Fran, Marketing Admin

{ 16 comments }

Page 7 of 21« First...678...1020...Last »