Mary Ellen Slayter — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 5
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Mary Ellen Slayter

Question: “We’re having a real problem keeping office supply costs in check. When things are supplied for people free at work, they seem to get extra careless about their use, and the number of pens, sticky notes, plastic spoons, paper towels and cups we go through is staggering and expensive. Our admin team has been trying to come up with signs to place in the supply area and the kitchen reminding people that these costs add up. What could we possibly write that would have an effect?” – Sula, Document Creation Specialist

{ 19 comments }

Question: “What is the best way to tell your boss that you are looking at other job opportunities? We have a great working relationship; I’m just ready for something different.” – Debbie, Executive Secretary

{ 9 comments }

Question: “I’m looking for a project tracking program for my department. We handle high volumes of licensure and construction projects for many different facilities, and they are very detailed with lots of moving parts. What software do you use for tracking your projects?” – Laura, Assistant VP

{ 5 comments }

Question: “I could have many more opportunities, and higher pay, if I learned French and could reply to emails from our French customers. At 38, though, I wonder if I really have the capacity to learn a different language just by taking a class three times a week—the local community college has a program. What’s the toughest thing people had to learn for their jobs long after they left school? I’m looking for inspiration!” — Erin, Imports Staffer

{ 15 comments }

Question: “I wear a hearing aid, but still I often have the need to ask co-workers to repeat things. They all know about my handicap but naturally they don’t always remember to speak a little louder until I ask them to. I sense that a lot of them find it very aggravating to have to repeat sentences when they talk to me, and sometimes I get a polite ‘Oh, never mind, it’s not that important,’ which is very frustrating. I wonder why people don’t have a little more patience with this disability, and what I can do to adapt and not get on their nerves.” – Miranda, Digital Archivist

{ 24 comments }

Question: One thing that’s rarely taught when you start out as an admin is how to seamlessly flow with the executive you support on both a professional and personal level—stepping in and out of their world every day, helping without obstructing, getting your own work done while some of theirs is taken care of too. Our question this week is: Would you say that you’ve actually developed a real bond with your boss, and that you feel more like an ally than an underling? And if so, do you have any words of wisdom you can share on how to make this happen?  – the editors of Administrative Professional Today

{ 12 comments }

Question: “I’ve been a temporary admin in many different offices since 2009, and I really haven’t noticed the slightest reduction in the amount of paper all over people’s desks, brought out in meetings, and in use all over the office. My boss just mentioned that he’s thinking about starting a ‘paperless office’ initiative, but to me it doesn’t seem necessary or even desired. I think we’ve all underestimated how comfortable people feel with paper and how much we still want it. Isn’t a project like this just going to wind up being totally fruitless?” – Maeve, Accounts Payable

{ 9 comments }

Question: “We have an admin on the team who is far past retirement age but shows no interest in retiring—which is great, except he’s slowed down and become inefficient to the point where he may be creating more work than he’s doing. He’s not really eager or able to learn advanced new skills, either. Our boss is a very sympathetic person and feels stuck while he sees our productivity suffer. What would you do?” – Aaron, E-marketing Assistant

{ 12 comments }

Question: “My company is gearing up to get into social media. They seem pretty open to creativity, so I’d like to know if anyone’s noticed any companies out there that really seem to know how to get people’s attention on Facebook, Twitter and Pinterest. I’d like to start following and befriending them to learn the tricks of the trade.” – Everett, Admin Team Lead

{ 7 comments }

Question: “I am currently working in Word 2007 and we are getting ready to update to Word 2010. Will there be a lot of changes to get used to?”  – Sharon, Office Manager / Financial Secretary

{ 8 comments }

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