Mary Ellen Slayter — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 2
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Mary Ellen Slayter

Question: “I’m surprised at how much of my new job is about ordering food for meetings—I’m responsible for four or five a day sometimes, anything from a basket of muffins for a team huddle to a 40-seat luncheon. Has anyone learned any catering ‘cheats’ that will save money, move lines along faster or just make me look like I really know what I’m doing?” – Becky, Assistant to Investing Services

{ 12 comments }

Question: “As Assistant Secretary to our not-for-profit board, we have the discussion constantly about the best/easiest way to share materials. We have a SharePoint platform forum; however, members say there are too many clicks to get what they need. Additionally, firewalls become an obstacle, plus the size of files, the time it takes to download large ones, etc. Any suggestions on sharing documents would be greatly appreciated.” – Theresa, Assistant Corporate Secretary

{ 16 comments }

Question: “Do you have a favorite movie or TV show about the working life of an admin? Is there any scene that has ever made you think, ‘This is totally what it’s like to be me at work’ or even ‘This is so not the way it is’?” – the editors of Administrative Professional Today

{ 34 comments }

Question: “I’m wondering what admins do to track phone messages for their exec? I’ve used a phone log right in Microsoft Outlook, but it doesn’t work in Microsoft 2016 so I’ve just been using an Excel spreadsheet.” – Kathy, Admin

{ 12 comments }

Question: “It’s been said that many of us are losing our face-to-face people skills because of computers, email, texting, telecommuting, etc. Since it’s easier than ever to get our work done in an impersonal way, without connecting in person as often, employees are getting cozy on their own little ‘work islands’ and may be forgetting the basics (and advantages) of constant human interaction. But do you think this is actually true—and if so, how is it making your job more difficult?” – the editors of Administrative Professional Today

{ 5 comments }

Question: “Everyone seems to have a different way of creating their to-do lists. I’ve always been interested in how they go about it, and what their lists actually look like. Am I the only one who just scrawls things in a big notebook and messily crosses them out? How many people use Excel, Outlook, sticky notes, legal pads, posters, whiteboards or even emails to themselves? Is there some method that seems to work wonders for admins?” – Joe, Editorial Assistant

{ 29 comments }

Question: “I have a co-worker who is good at her job but keeps getting in her own way with her many personality quirks. She just comes off as insecure, untrusting, high-maintenance and loud. Little by little the team is abandoning her in subtle ways. I’d like to know if I should help her merely by being patient and loyal, or if it would really be better to explain to her why exactly it is that she has so few allies left. And how would I even do that?” – Morgan, Laboratory Services Specialist

{ 7 comments }

Question: “I actually stress out a little when my vacation rolls around, because I feel I should work far ahead as a courtesy to the team so they don’t have to do anything for me that I could conceivably do in advance. Without them ever asking me to make that effort, sometimes I wind up working frantically because I don’t want to burden anyone during those two weeks. Am I doing the courteous thing, or am I unnecessarily taking on too much?” – Shayley, Tax Preparation Assistant

{ 11 comments }

Question: “It looks like my new job is going to require a little more office tech knowledge than I was prepared for. Just today I was asked to do something in Excel I wasn’t sure how to. What do other admins usually do when they get stuck like this and the clock is ticking? What’s their ‘escape route’ for finding a fast solution under deadline pressure?” – Mary, Registrar’s Assistant

{ 20 comments }

Question: “I’ve been hearing a lot lately about the concept of ‘managing up’ and how I should be more aggressively working with my supervisors, and even leading them toward decisions, so I can get ahead. Do any admins out there have examples of what they’ve done to be more like a manager of the people above them instead of just reacting to their needs? And did get it the result you wanted?” – Martha, Instructors’ Assistant

{ 4 comments }

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