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Managing People at Work

Here are three keys to seeing your workers’ jobs the way they do—and to helping them like what they see.

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You know what you want from your team. But what do senior managers want from you?

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One powerful way to extract your team members’ best ideas, suggestions and efforts is to conduct a problem-solving meeting based on a definite agenda and guidelines.

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This hypothetical could be construed in court as harassment.

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It’s not the hiring that’s the flashpoint for a lawsuit filed against the company, it’s the rejections.

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Yes, your door is always open to your employees. But you shouldn’t tolerate a steady parade of workers into your office looking for answers to every little problem.

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Who are they, and what does that mean for your workplace?

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Questions to ask yourself before giving feedback to an employee.

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The most effective form of supervisor/employee relationship is also the simplest and most accurate: adult-to-adult.

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No one likes to discipline team members, but eventually you’ll face a gut-wrenching moment when you have to enforce the organization’s rules.

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Here is a checklist with a dozen actions a manager can adopt to drastically improve working relationships with employees.

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To walk the fine line of being both a manager and a counselor, here is some advice.

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There are five basic ways for supervisors to make decisions, and times when each is appropriate.

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Dollar General Corporation is faced with $156,722 in fines levied by OSHA for repeated instances in which an Ohio store endangered workers and customers alike by blocking exit routes.

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Here are some of the questions your people are asking as they assess your leadership style.

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Think of the last time one of your people criticized you. Here are four constructive responses.

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The old attitudes will not work anymore, writes author Steven L. Blue. Rather than exploit, today’s leaders need to capitalize on and nurture the human spirit.

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If you’ve been lucky enough to avoid those truly awkward conversations with employees, let’s hope it’s not because you’re practicing avoidance.

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Even the happiest “work families” can experience simmering conflicts or even red-hot feuds.

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Claustrophobia as a disability … Bias in discipline

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