Managing People at Work — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 111
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Managing People at Work

Managers have been trained in any number of strategies and systems to resolve conflicts. But most of those can be implemented only after you’ve made this basic first choice—Do I avoid, bargain or control?

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Despite what we’ve learned in recent years about “emotional intelligence,” it’s still hard for many managers and their teams to give feelings and emotions their proper due in the workplace.

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Workplace dress codes, whether formal or informal, seem to cause a lot of headaches for managers, and I’m sure lots of people secretly wish they could just make all their employees wear uniforms. That’s what’s happening in Benson, Ariz.

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As much as many of us dislike doing performance reviews, they’re a critical part of our jobs as people managers, both to help our employees succeed and to keep our enterprises out of legal trouble. Here are some trustworthy insights from the pros:

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When Don went on vacation two weeks ago, Regina reduced his assignment load and reset his deadlines so that he could enjoy his time off. But since he got back, Don has been drifting, and his production is low …

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“If you’re not good at relationships, you can and will fail.” That’s according to change-management consultant Morris R. Shechtman, author of Fifth Wave Leadership: The Internal Frontier. “When you care enough about people to invest in a caring, honest, challenging relationship with them, you breed accountability.”

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Here are some pointers on using body language to improve your effectiveness:

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Not too long ago, for most of us, the only place we saw defibrillators was on TV emergency room shows (or, of course, in emergency rooms themselves). But now, automated external defibrillators (AEDs) are becoming standard features in the workplace.

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When you think of your people as winners and treat them that way, they are more apt to rise to those expectations and be competent, productive and self-starting. Are you expecting excellence from your team? Take this true-or-false quiz:

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When your enterprise first announced it was moving to new, nicer digs, you were ecstatic. That is, until you realized how much effort you were expected to invest in working with the space planners to organize the new office build-out.

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