Goals Aren’t Enough

  • June 26, 2014

If you have read a lot of my posts here or on my other blog, you have seen me write about the fact that too much emphasis can be placed on goal setting. Not because...

Helping People Become More Creative

  • June 12, 2014

One of the commonalities among all highly creative people is that they believe they are creative. The belief itself, along with strategies, techniques, structures and...

5 Thoughts on Persuasion

  • May 29, 2014

I’m taking a different approach this week. When I start teleseminars (like the ones at RemarkableLearning.com), I often begin with quotations from others to...

Persuading the Person Who Won’t Budge

  • May 15, 2014

I thought today I would give a short answer to a question I get asked regularly. It gets asked in a variety of forms, but it all comes down to something like this...

Creating Customer Partnerships

  • March 20, 2014

Last week, I asked you to walk in the shoes of your Customers for a minute — and closed by asking you four questions with easy answers … but without helping...

Taking a Walk in Someone Else’s Shoes

  • March 13, 2014

Let’s say you decided to start a business (I know, some of you have, stay with me). There are lots of things to think about — marketing, sales, production,...

My Lessons in the Coal Mine

  • March 06, 2014

This week, I had the incredible opportunity to tour one of the most productive coal mining operations in the United States. The River View Mine outside of Waverly, Ky.,...

Are You Willing to Change?

  • October 17, 2013

Let me get personal and direct and maybe even get in your face a bit. If you want change to happen in your organization, you’ve got to be willing to change too....

Customers or Employees — Who Comes First?

  • October 10, 2013

Perhaps the oldest conundrum of all is — which came first, the chicken or the egg? Perhaps the oldest in the minds of savvy leaders is what is more important, my...

How Many Goals Should We Set?

  • October 03, 2013

As we plan for the annual goal-setting process (if yours isn’t upon you yet, it will be soon), this is an important question for both your team and for you...

Do You Really Finish Your Projects?

  • September 12, 2013

I mean no disrespect here, but my bet is, based on my experience and observation, that you don’t completely finish your projects. The lack of completion comes on...

Mowing Lawns, Habits and Delegation

  • August 22, 2013

It’s been a few weeks since I have mowed a lawn. When you have a soon to be college senior doing his internship but living at home, the job gets delegated. I was...

Once You Master Delegation …

  • July 25, 2013

Last week, I wrote about some of the challenges that keep us from delegating important work to others (and why John Wayne was part of the problem). Once you get past...

Thoughts on Micromanagement

  • July 11, 2013

When I ask people to list the qualities of great leaders, micromanager never makes the list. But if I ask people to list mistakes leaders make, micromanagement is...

Commitment and Engagement

  • June 20, 2013

We see commitment and engagement all around us, yet, inside of our organizations we seem to ignore or forget the lessons. As a leader, our job is to encourage support...

Innovation Needs Structure

  • June 06, 2013

Ask most people what they think about when they consider creativity and innovation and most likely “structure” and “process” won’t be on...