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Communication Briefings

What do employees want most from leaders? A study published in the Harvard Business Review says it boils down to one thing: respect.

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At some point, you will need to criticize an idea, someone’s performance or the outcome of a project. When you do, follow these tips.

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Whether they give a pat on the back or a kick in the butt, great managers reward and recognize their people quickly. Don’t underestimate the power of recognition and the effectiveness of feedback, both positive and negative. Here are three recognition disciplines that will help.

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Here are five signs that employees are ready to climb the ladder.

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Martyrs are willing to take things on and sacrifice for the team—and boy, do they let everyone else know it. While on the surface, such employees seem like a dream, they can be problematic. Here’s how.

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Unfortunately, you’ve reached a point where you must fire an employee—who happens to be a friend. Follow this advice to ensure that you don’t make a bad situation even worse.

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Are wild hippos evading the workplace? No, but HiPPO—accepting the “highest paid person’s opinion” as the most valuable—certainly is an issue.

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Do you work with someone who takes a no-holds-barred approach to sharing an opinion? Who prides him- or herself on “telling it like it is”? All that candidness might be hiding something deeper.

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The last thing you want is to be known as the office gossip because it casts a shadow on your professionalism and trustworthiness. Bounce back and shed the gossip reputation with these steps.

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As a leader, what you say matters. So as you go about each day, facing challenges, guiding your people and meeting your performance goals, make sure you are using the following phrases.

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