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Communication Briefings

To keep your electronic files organized, you have to be ruthless and decisive. Use these quick tips.

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While you should aim to keep your emails short and sweet, sometimes you can’t avoid drafting a lengthy one. Ensure email recipients follow up on your messages appropriately by implementing these rules the military uses.

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A hand-written note wishing co-workers or employees congratulations is a powerful way to recognize the achievements or milestones in their lives. Follow these tips to write a truly meaningful one.

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Work smarter when you use Google Docs. Here are some hacks that can save you time and frustration.

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You’ve been engaged in a wonderful conversation with a colleague or new contact. Then suddenly you experience that dreaded awkward silence. Follow this advice to move the conversation forward.

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If you are interviewing for a promotion at work or preparing your self-evaluation for an upcoming performance review, you may need to answer behavioral interview questions. Use the STAR format to guide you.

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To be both fair and professional at work, you must strip away your biases and preconceived notions and look at all situations objectively. Murray Nossel recommends using the “What happened?” method to do just that. Here’s the gist of it.

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A mentor can provide you with insight you can use to make decisions about your career, develop career-advancing skills, and improve in areas you are falling short. But only if you make productive use of the time you get to spend with him or her.

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If you feel your employees are lacking accountability, you could very well be to blame. It’s not a problem you can just ignore, so take these steps to boost accountability among all your employees.

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Now is the perfect time to sit down with employees, assess how far they’ve come—and determine how far they still need to go.

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It’s summer, and hopefully, you have a vacation and some long weekends planned for fun and relaxation. Ensure that when you return to work, you are as productive as ever by following these tips.

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Whether you are developing content for training, marketing, sales or customer engagement, find ways to integrate video. Then follow these steps to write a compelling video script.

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Don’t run off to the HR department half-cocked and full of fury. Instead, take these steps to ensure that you have a productive conversation—and a quick resolution.

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You invest a good bit of time and money on learning and development opportunities for employees at work. Make sure that the training sticks by following these rules.

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Become a stronger writer by following these tips from Mignon Fogarty, the Grammar Girl.

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If you haven’t been connecting with customers on Pinterest, you might want to put some effort into the platform. According to the company, 200 million people use Pinterest every month. Make the most of your Pinterest account with these tips.

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Resist the urge to compete with people you are meeting for the first time—and focus on connecting with them instead. Here’s how.

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You might not think a simple punctuation mark matters. However, if you overuse exclamation points, you can undermine your professionalism—and even make you look a little unhinged. Here are some basic rules to follow.

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Use these tips to boost employees’ ability to think critically, for the times you’re not around.

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You may want to be the anti-micromanager, but that doesn’t mean you can avoid holding employees accountable. Here are some rules you must follow.

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