How to handle the office ‘drama queen’

  • April 02, 2007

Question: Last spring, the company hired an AA. She conducts her personal business loudly so it echoes down the hall, slams doors and comes to my desk in the front...

Goodie bag ideas

  • March 23, 2007

Question: I'm helping to plan an event in April for Administrative Professionals and we'd like to create a "goodie bag" with different treats.We’d like to...

"FISH!"

  • March 16, 2007

Question: Has anyone implemented "FiSH! Philosophy" in your workplace? Other than parties and luncheons, in what ways has it been integrated into the work or...

Menu suggestions for board meetings

  • March 16, 2007

Question: It is my job to order the food for our board meetings. We’ve had several complaints about ordering the same types of food for each meeting. My...

Capitalizing titles

  • March 09, 2007

Question: For the second year in a row, I have composed a short e-mail invite to the managers and supervisors on staff. Another employee informed me that the words...

Seeking Senior AA job descriptions

  • March 05, 2007

Question: I read your Admin Pro Forum - Dealing with Divas, and I’m interested in obtaining a job description for a Sr. Admin Assistant. I am an executive...

Ask the right questions…

  • March 05, 2007

Question: I will be working with a new director soon. When I meet with the new director, I would like to ask the right questions in order to get to know his work...

Dealing with divas

  • February 16, 2007

Question: Has anyone in a Sr. Admin. Asst. role had to deal with a “Diva”? I am a Sr. Admin. Asst. and I work with an Admin. Asst. who feels that she...

Taskmaster, taskmaster, make me a task!

  • February 02, 2007

Question: My boss has several direct reports that he meets with individually each month. After each meeting, my boss gives me his notes and I use them to assign...

Discrimination against non-smokers?

  • February 02, 2007

Question: I work in an office of about 25 people. I am in charge of HR responsibilities and other duties. A question came to me regarding paid time for people...

Too good to be promoted?

  • January 26, 2007

Question: Three years ago, I joined my company as a receptionist. Having worked previously in management positions for several years, this was my “foot in the...

Tactful criticism

  • December 08, 2006

Question: During a performance review, how do you tactfully discuss with an employee -- point out to an employee -- that he or she spends way too much time visiting...

Not being used to my full potential

  • December 08, 2006

Question: I am the executive assistant for the CEO/president of a small (45 employees) company. The boss frequently travels, either on business trips, family trips or...

Tired of running boss’s personal errands

  • November 22, 2006

Question: I work for a business owner as a bookkeeper and assistant office manager. I also am referred to by others as the business owner's secretary. I don't have...

My co-worker’s laugh is disruptive

  • November 22, 2006

Question: How do you address an issue with a co-worker who speaks and laughs very loudly in ongoing conversations at work, which is very disruptive when you're doing...

Do we just live with nepotism?

  • November 22, 2006

Question: Nepotism: A big word that finally came to me under much distress. I'm a fairly new administrative assistant, although I think the position could easily be...