Office disruptions

  • November 11, 2005

Question: I would like to know how other assistants/receptionists/whatever your title deal with disruptions.  I 'm not talking about the phone ringing, sales...

Sensitive co-worker

  • October 21, 2005

Question: One of my co-workers becomes defensive when I or anyone else offers constructive criticism. The last time I made a suggestion, she acted very offended and...

Alphabetizing suggestions

  • October 07, 2005

Question: We are discussing how to alphabetize our file folders, and our problem is twofold:  First, some people are good about putting files away as soon as...

Bosses Day Suggestions

  • September 30, 2005

Question: Anyone doing something special for Bosses Day? Last year, we had a potluck and put together a game and a slideshow about the bosses, but we're having trouble...

Proper filing

  • September 23, 2005

Question: I work for a real estate company that manages apartment buildings. Problem: Proper filing as it pertains to our building names. Each apartment building we...

Unfriendly atmosphere

  • September 16, 2005

Question: We have an office of about 70 employees, about 55 of whom have face-to-face contact with the public. The owner would like all patients welcomed with...

Over explainer

  • September 02, 2005

Question: I work with a person who has recently been promoted into the management ranks. My problem is that she over explains the simplest thing. I hate to interact...

Training a co-worker to be independent

  • August 19, 2005

Question: I would like some advice on how to train and make my co-worker independent.  He is a complete fresher in this line (admin) and although he has been with...

Rude comments from the boss

  • July 29, 2005

Question: My boss often acts in a way and makes comments that hurt my feelings and those of others in my office.  For example, today she said that I made too much...

Job description feedback

  • July 15, 2005

Question: I would like to get feedback about a job description. The job is for a secretary at a real estate office. The job has been open for several months. A...

Controlling co-workers

  • July 08, 2005

Question: One of my co-workers (Co-Worker A) is a good employee and a hard worker. Another co-worker (Co-Worker B), who supports the department head, is very...

Nosy managers

  • July 01, 2005

Question: Two of my managers come to my desk frequently and read my computer screen and anything else within view of my desk. I do not report to either one. They...

Items to be surplused

  • July 01, 2005

Question: Our problem is that, when various offices have items that need to be surplused, many times, they end up in the basement entry-level alcove right in front of...

Copier jams

  • June 10, 2005

Question: Does anyone have an effective, politically correct method of getting people to clear their own copier jams? Not a day goes by that I don't find someone...

Chaplain’s program

  • June 03, 2005

Question: I work for a company that is owned by a very religious person. He has decided to start a "chaplain's program," which consists of a minister coming into the...

Too loud co-worker

  • May 06, 2005

Question: We have three offices in our building and each office has a secretary.  One of our secretaries is a wonderful person but is too loud.  When I am...

Do not disturb time

  • May 06, 2005

Question: I just returned from a professional conference.  I've heard of people designating certain times as quiet time (or do not disturb time).  We...

The boss’s calendar

  • April 22, 2005

Question: I work for a company of about 1,700 employees, spread out among about 50 different locations around the U.S. and the world.  My boss is a director of...

Publishing an internal newsletter

  • April 01, 2005

Question: I have taken on the task of creating an internal newsletter.  We have 14 employees (4 professional engineers, 7 consultants and 3 admin staff) located...