Seinfeld jokester loses award

  • April 01, 2000

If you were stunned when a jury awarded $26.6 million to Jerold Mackenzie for wrongful discharge after he was fired for discussing a sexual innuendo ...

Monkey see, monkey do

  • February 01, 2000

Most management books say you should model the behavior you want from your employees. That’s good advice—sometimes.

The best way to probe

  • January 01, 2000

When you’re interviewing a job candidate or weighing whether to promote someone, encourage them to analyze the past.

Coping with a chaotic workplace

  • November 01, 1999

Q. I started a new job five months ago. It’s the first place I’ve worked where people routinely yell, scream and slam doors—it’s the corporate...

Lead or lay back?

  • November 01, 1999

“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.

Nail down the problem

  • November 01, 1999

When an employee comes to you with a problem, put it in perspective before you scurry to solve it.

Craft a tight, persuasive memo

  • September 01, 1999

If the purpose of your memo is to educate or explain, then you need to organize your facts and write in clear, descriptive language. But if you want to win over your...

Wear the boss’ shoes

  • September 01, 1999

You assume you know what it takes to get ahead at your organization. So you dress for success, document all your decisions in detail and attend all company functions...

Yawning at work

  • September 01, 1999

Q. I yawn too much and my bosses are starting to notice. How can I come across as more energetic?

I’m going to write you up …

  • August 01, 1999

Laura learned that one of her employees had said, “Laura is really screwing us. She’s a liar. Let’s go over her head.”

Create a feedback loop

  • June 01, 1999

One of the most important but vastly overlooked aspects of good management is telling employees how they’re doing. Many workers operate in the dark, wondering...