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Are Your Employees Engaged?

Are Your Employees Engaged?

Jathan Janove is Principal of Janove Organization Solutions, http://www.jathanjanove.com. Through consulting, executive coaching and training, he works with employers to create fully engaged workplace cultures.

Jathan is an internationally published author who has written Managing to Stay Out of Court: How to Avoid the 8 Deadly Sins of Mismanagement, which the late Dr. Stephen R. Covey described as “Marvelous! Every manager will benefit immensely,” and which Richard Drezen of The Washington Post described as “an extraordinarily useful book for managers and workers.” Jathan is also author of The Star Profile: A Management Tool to Unleash Employee Potential, which won a Gold Medal in Business at Book Expo America 2009.

His latest book is Hard-Won Wisdom: True Stories From The Management Trenches. NYT bestselling author and world-renowned executive coach Marshall Goldsmith states, “Read this insightful book. It contains compelling stories with specific, actionable advice that will help anyone’s career.” NYT bestselling author Daniel H. Pink states, “By sharing many of his best stories and experiences, Jathan Janove creates a shortcut for us to the knowledge needed to become an empathetic, effective leader in the workplace.”

Jathan is also the president of the Organization Development Network of Oregon.

If you’d like to receive Jathan’s biweekly e-letter (stories, best-practices tips and selected video clips), please sign up here: http://eepurl.com/LvQ7X.

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Frank Wagner is a partner in the Marshall Goldsmith Group and co-founder of Stakeholder Centered Coaching. Clients include Microsoft, Intel and The Mayo Clinic. Read my interview with him …

Amy Haran is Executive Director of Communications of USANA Health Sciences. Profiled last year in Utah Business magazine’s “Forty under 40,” she oversees communications for USANA’s 400,000 independent distributors and 1,500 employees around the world. Read my interview with her …

Brian O. Underhill, PhD, is the Founder and CEO of CoachSource.com, the world’s largest executive coaching organization. It has over 1,000 coaches in over 45 countries. In this interview, Dr. Underhill explains what executive coaching is, why it’s become so popular and how to maximize coaching ROI.

Lynne Curry, Ph.D., is the President of The Growth Company and author of Beating the Workplace Bully (AMACOM 2016). In this interview, she shares her insights on workplace bullying, its prevalence and strategies and steps to eliminate it.

Shayna M. van Hoften is a partner with Hanson Bridgett, a Northern California-based law firm with more than 150 attorneys. Law360 recently ranked the firm #4 on its list of “The 100 Best Law Firms For Female Attorneys.” Here's Jathan’s interview with van Hoften.

Alan Cooper is a principal with The Tudor Group, which provides organization development (OD) consulting to hospitals and other healthcare facilities. Previously, he was vice president for learning and innovation at North Shore-LIJ Health System, New York (NSLIJ). During his tenure, his organization launched a multiyear project to create a culture based on learning and education, and as a way to create greater employment engagement and a customer-service, patient-centered hospital environment.

In 2010, Mary Lanning Healthcare, a Nebraska hospital with 1,200 employees, had low levels of employee engagement, which translated into high turnover and other unhealthy business metrics. In response, it launched an initiative to increase employee engagement. By 2014, the results were astounding, which resulted in it being one of 40 worldwide recipients of the 2015 Gallup Great Workplace Award. Bruce Cutright, Vice President of HR & Administration, describes the process.
Whatever your belief system, you can sometimes find useful stories in the bible. Here’s one on creating lasting conflict resolution.

If you’ve not done so already, consider listening to Simon Sinek’s TED talk, the “Golden Circle.” He describes a basic mistake nearly all organizations and people in business make.

For much of her career, Marilyn Nagel has worked in both the diversity and learning & development fields. Formerly Chief Diversity Officer for Cisco Systems, Inc., she currently serves as co-founder and Chief Mission Officer for NQuotient, which helps women in business create and leverage networks to assist their career growth and development.

Sue Johnson is President & CEO of Futura Industries, an aluminum extruder. Spencer Burt is the company’s HR Director. In this joint interview, they describe their efforts to create an engaged work culture.

For the past 23 years, Ken Couch, R. Ph., has been President of Smith Drug Company, the sixth largest pharmaceutical distributor in the U.S. with $2.4 billion in annual sales. Retiring this month, Couch shares important lessons he’s learned about creating a productive and engaged workplace.
Michelle P. Wimes, Esq., is the Director of Professional Development & Inclusion at Ogletree Deakins, an international labor and employment law firm representing management. In my interview with her, Wimes describes the strategic action plan she developed and implemented after joining the firm in January 2011. Her plan has three fundamental aspects: Vision, Foundation and Success Modeling.
J. Hamilton (Jimmie) Stewart, III has practiced labor and employment law for nearly five decades and helped found Ogletree, Deakins, Nash, Smoak & Stewart, P.C. In my interview with him, Stewart shares insights on how even seemingly small employee relations gestures can make a big difference.

When verbally attacked, how do you respond? Fight? – You return fire.Flight? – You retreat or grow quiet. You may answer, “It depends.” If it’s your boss, an important client or customer, or someone in a position of authority or importance, you might say “flight.” If it’s someone else, you might say, “fight.” There’s a better option than either fight or flight. It involves applying a verbal form of the Japanese martial art Aikido.

Have you had this experience? You need to choose a course of action. Yet you wrestle with whether to run it by your boss first. You think, “Maybe she’ll say ‘yes.’ But maybe she’ll say ‘no,’ which will frustrate me. Or maybe she’ll say … nothing. I’ll be left in limbo, which is even worse than ‘no.’”

Tom Robertson, Ph.D. specializes in organization development and has worked on major projects throughout the world. The former Director of Engineering and Chief Scientist at Lockheed Martin, Tom now works with companies through his consulting firm Thinking Teams. Recently, I interviewed Tom on the topic of project leadership and alignment.

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