• LinkedIn
  • YouTube
  • Twitter
  • Facebook
  • Google+
Admin Pro Forum

Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

Page 20 of 54« First...10...1819202122...304050...Last »
Question: “I am sure many admin assistants have asked this question before. But I have not read anything lately about it. How do you deal with feeling like your opinion is not important enough and not being considered?” — Anonymous
Question: “I have been told my minutes are too "wordy."  Does anyone have a format to follow for the correct wording on report minutes?” — Rachel M. Ouimet
Question: “Our organization promotes collaborative work styles that allow people to change seats often. Have others had any success tracking employees who work in an "Agile Programming" environment and maintaining a correct and current seating chart in this type of setting?  The administrative staff is responsible for knowing where approximately 400 people sit for maintenance issues and mail delivery and also for locating an empty desk when new employees are hired. Other than updating the file daily, (which is in Microsoft Visio) any other ideas?” — Elaine Erne
Question: “Does anyone have any ideas for promotional contests? I am trying to bring in more customers, and our staff really gets motivated with contests.” — Angela Starnes
Question: “We are in the process of conducting annual employee performance evaluations and I am hearing complaints about the form we have used for the past two years. Can anyone provide a source for performance evaluation forms?  I would like to get several samples to review so that we can select one prior to evaluation time next year.” — Pam Bowman
Question: “I would like some additional training in report presentation and graphic design/layout. I type audit reports (Word and Excel), and I produce two newsletters (Microsoft Publisher). I would like to assist my bosses in better preparation and presentation of their audit reports (PowerPoint), as well as improve the look of the newsletters. Has anyone taken the career track graphic design/layout seminar or any other seminar? Any special software you can recommend?” — Diana Chase
Question: “I have to give a presentation to a group of administrative assistants. What topics/tips can I discuss that they don’t already know?” — Anonymous

Question: “At my office, we are bombarded with e-mail, multiple phone lines ringing, interoffice instant messaging and people walking in and out of cubicles all at the same time. When we describe the office scenario in interviews, job candidates nod and say they can handle it.  Then they get here and say, “Why didn’t you say it was this busy?” — Kristin Patterson
Question: “I supervise a young secretary/receptionist who has been with the agency for two years. She is a pleasant person, but I have to constantly remind her how to properly handle security procedures, how to ask questions so she doesn’t send people to the wrong department, how to handle the front desk when more than one person is waiting, how to do basic purchase requests and the list goes on. I have given her a detailed SOP and sent her to admin training classes to improve her skills. But she doesn’t improve and she continues to mishandle situations. What do I do next — I truly want her to succeed?” — Jo

Question: “I work in a health and safety department and need to purchase a software package that will track training and annual due dates, etc. Can anyone recommend a good one?" — Anonymous
Question: “I have worked with my boss for 20 years, and he will retire in June after 33 years with the organization. He is moving out of state. He will receive a clock as the traditional retirement gift from the organization. I would personally like to give him a gift, but I have no idea what is appropriate. A gift certificate would have to be from a national chain, and a present would have to be small enough to transport to his new home and not become clutter. Any suggestions?” — Anonymous
Question: “What do you use to easily remove old labels from file folders designated to be re-used?” — Karen Dow
Question: "I need a user-friendly org chart software that will convert or copy easily to PowerPoint. Any suggestions?" — Alicia Vandgrift

Question: “I work for a government agency that coordinates our service delivery with private industry partners. Because of this partnership, we have staff in our building who are not state employees and answer to different management. The dress code in our building is “business casual,” and the partners agreed to this policy. How do I address women who wear inappropriate low-cut blouses and very short skirts?  Approaching the appropriate supervisor hasn’t helped.  The “corporate culture” in that company is different from our state agency. Should I go to our administrator?  Am I making too much of this?  The purpose of this partnership is to help lower-income and unemployed people find jobs, or career advancement, through job search activities, training, résumé and interviewing skill coaching. I don’t see this as setting a good example to our clientele. — Rita
Question: “I work for a small firm and we receive calls from telemarketers who use the president’s first name, asserting that they know each other.  My boss has given me the liberty to gain as much information about the call in order to prepare him for it, or to end the call.  How do I achieve this task nicely and  professionally?” — Designated call screener
Question: “I currently work full time, but I would like to reduce my schedule to 32 hours per week, working four, eight-hour days. (I am 65 years old.) I am able to complete my duties in this time frame, as I know what is needed and how to get it done in the shortest time. I have presented this proposal to my manager twice in less than six months, stating that I would be willing to "occasionally" work more hours or five days a week when needed. My manager has not responded.  Do you have any suggestions or comments?” — Anonymous
Question: “I have enrolled in a community college to obtain a project management certificate. Looking at job bulletins, I find that some companies are seeking administrative professionals with this type of training. Do you think this is an in-demand skill that will accelerate my career?  Do you have this type of training or are thinking about professional development in this area?” — Sharon
Question: Administrative Professionals Week is April 19-25, and we’re collecting a list of the craziest things bosses have asked administrative assistants to do. What’s the most unusual or bizarre thing you’ve been asked to do?  Give us your best stories. We’ll compile the best and publish them in our Administrative Professional Today newsletter in April.— Forum editor
Question: “I want to let a new employee know that his predecessor’s work was below our standards. Should I give the new employee a sample of previous work and tell him or her that is our standard expectation?" — CJM
Question: “I have been trying to find an administrative manager job description, but I'm not having much luck. I would like to work with my company on changing my position to an admin manager. Does anyone have a sample that I can use?” — Anonymous
Page 20 of 54« First...10...1819202122...304050...Last »