Admin Pro Forum — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 105
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Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question: "I was an executive admin for nearly 30 years. After I was laid off, I thought it would be easy to find another job—after all, 'I’m an admin and can do anything.' I have interviewed almost consistently. I know that I used to interview well; I look good (very professional image), have a solid background, good skills, fun personality, easy to get along with, great ethic and word mindset, no kids ... I can travel, work late, come in early, etc. But I never really learned to 'market and brand' myself. So why I am not getting the jobs?" - Sheryl, Executive Admin

Question: "I recently had a performance review in which a couple of the things that were said about me were simply untrue. These comments took me completely by surprise, and I realize that in defending myself I probably came off as whiny and was very ineffective. Only now that a week has gone by do I realize exactly what I should have said, and how I should have said it. I got my raise and a decent overall mark, so is it just too late now to state my case? In going back over old ground, would I only make myself look worse no matter if the facts are on my side?" - May, Clerical Trainer

Question: "I have to send out 50 email invitations to a formal business dinner for important donors—the first of many, I think—and I'm really not sure how to address the recipients or phrase these invitations. There'll be no attachment. What should such an email look and sound like? In particular, what about the greeting, conclusion and subject line, and should I include any images or designs to give it a different tone than a normal email?" - Angelina, Membership Coordinator

Question: "My company recently hired an admin who doesn't quite fit in with the personalities around here. She's shy and some people think she's a little odd, but she does her job well enough. I'm worried that after only a month, she seems cut off from the other admins and is being isolated through no real fault of her own. Does anyone have any ideas on how to 'rescue' someone like this and make sure she doesn't become the employee people just don't care about?" - Livvy, Brokerage Assistant
Question: "What surprises did you have about your job or the administrative profession as a whole in the year 2015? Was it just another year—or did something really stand out?" - the editors of Administrative Professional Today
Question: "I was laid off a month ago and now I spend a couple of hours a day job-searching, and the rest of the time just trying to fill in the day. There must be something productive I could be doing that will look cool on my résumé—but it can't be too much of a time commitment that will interfere with being able to suddenly go off to an interview, or even start a new job on a moment's notice. Any suggestions?" - Neil, Woodbury, Minn.

Question: "The one thing I don't like about my new admin job is that we have to rate our co-workers every year! I'm dreading filling out that form. It asks us to rate people on a scale from 1 to 5 in a number of different work categories. The ratings are anonymous, but I'm afraid being really honest will cause resentment and strife if someone receives an accumulation of mediocre ratings. Realistically, wouldn't it be better to avoid giving 1s and 2s no matter how I feel, and just let our manager deal with visible performance problems?" - Monty, Tech Documentation Specialist

Question: "The company I work for caters every meeting no matter how brief, spends thousands of dollars for a service to keep office plants looking nice, constantly renovates to add TVs nobody watches and parking spaces nobody uses. I guess we can afford it, but I'm considering discussing this with my boss. I'm wondering about other admins' experiences with bringing up the delicate subject of the company throwing money away on extravagant things. What's the best way to go about it when I'm not totally sure how else that money should be spent—only that it seems enormously wasteful?" – Annabelle, Transcriber

Question: “My boss has asked me to come up with ideas to help our staff become more team-player oriented. At a previous job she and a co-worker brought all of their office staff together, paired them up with Legos, and had one read directions while standing behind the one putting the item together. She said the results were fantastic because it showed the staff members how others perceive another giving directions and how they interpret them. Does anyone have any other suggestions on how to make being a ‘team-player’ fun?”  Mary

Question: "A situation has arisen in our office involving a lack of raises for admins going back three years, while other departments get steady increases. We believe that only the whole admin team presenting our grievance at once will work to get a change made, because individual complaints just haven't had any impact. I'm looking for guidance on the best way to present a 'unified front' when an issue needs to be addressed this way. Should our concerns be in writing? Should one of us act as the leader who presents them?" - Daphne, Conference Center Assistant

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