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Even in Silicon Valley, tech firm retains staff

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in Leaders & Managers,Management Training,Performance Reviews

Twenty percent of West Valley Staffing Group’s employees worked there for a while, left for other jobs, and then came back to claim their former positions. And many of the technology temp agency’s 60 employees have worked there for a decade or longer, even though most Silicon Valley firms suffer from high turnover.

Perhaps it’s the perks: The 40-year-old Sunnyvale, Calif., organization springs for a gym membership for each employee and his or her spouse. Every other Friday—on payday—a masseuse sets up shop in the office and gives massages for $1 a minute. The firm has fresh fruit delivered once a month as a healthy treat. And once-a-month potluck lunches help employees bond over casseroles as they congratulate each other for the length-of-service awards that management gives out during the parties.

Managers encourage employees to speak up about problems. During the annual performance review process, employees are allowed to anonymously critique their bosses.

Andrea Jaramillo, marketing specialist, at ajaramillo@westvalley.com.

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