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Managing ‘difficult’ employees? Try this self-test

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in Leaders & Managers,Management Training,Office Politics,People Management,Workplace Communication

Experienced managers know how to separate emotions from the work at hand when dealing with employees. Rather than dwelling on an employee's negative personality traits, smart managers focus on tasks, projects and results.

But in too many cases, managers simply turn away from their least favorite employees.

Turning your back on difficult employees isn't just a management mistake, it can also create legal trouble. That's because employees who frequently bump heads with management are also the ones who are most likely to file lawsuits when they feel they're being treated unfairly.

That's why, when confronted with employees who don't do what's asked, it's best to devise a strategy for making the best of a potentially explosive situation.

Although it may be hard to transform a difficult employee into a warm, friendly ally, you can take the following steps to make it easier for the employee to comply:

1. Confront problems h...(register to read more)

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